Accounts Receivable Resource- Outpatient

Ensign Services; Kamloops; Remote; CAD 112,000 - 142,000; Full time

Job summary

A healthcare service provider is seeking an experienced Account Receivable Resource to manage billing practices and collections across multiple operations. The ideal candidate will have over 5 years of experience in outpatient therapy clinics and strong proficiency in billing processes. This role requires travel up to 75% and offers a competitive salary between $80,000 and $100,000, with additional benefits for employee growth and development.

Benefits

Medical/dental/vision coverage

401(k) with company match

Paid sick/vacation plans

Qualifications

• 5+ years of Business Office Manager experience in an Outpatient Therapy Clinic.
• Experience with accounts receivable billing and collections.
• Ability to resolve claim rejections and denials timely.

Responsibilities

• Train and assist managers on billing practices.
• Monitor timely collections of accounts receivable.
• Conduct regular follow-up on unpaid claims.

Skills

Business Office Manager experience in Outpatient Therapy Clinic

Accounts Receivable billing/collection experience

Ability to travel

Proficient in Microsoft Word, Outlook, Excel, and Teams

Strong leadership, communication, interpersonal skills

Knowledge of insurance and medical terminology

Analytical skills

Tools

NetHealth for Clinics software

PointClickCare

Job description

Ensign Services is looking for an experienced Account Receivable Resource to serve in our growing outpatient delivery/care model. We are committed to providing an excellent clinical experience for our patients and an amazing work environment for our employees.

Job Overview:

The primary purpose of this position is to train and assist business office managers and staff on accurate and efficient billing practices according to company and industry standards, to monitor timely collections of accounts receivable across multiple operations in various markets and to ensure exact recording of revenue transactions in locations operating in the healthcare industry.

Location: Must reside in Texas, preferably in the Dallas-Fort Worth area

Travel: Remote but may require 50-75% travel

Compensation: $80,000-$100,000;may be eligible for bonus

We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars. Review these benefits (and more!) at www.ensignbenefits.com

Qualifications:

• 5+ years of Business Office Manager experience in an Outpatient Therapy Clinic (PT, OT, and/or SLP)
• Accounts Receivable billing/collection experience in an Outpatient Therapy Clinic (PT, OT, and SLP)
• Experience in multi-clinic oversight role, preferred
• Experience with and ability to optimize NetHealth for Clinics software (or similar) is a plus
• PointClickCare experience preferred (this may be needed as we would like this person to also help with SNF-Outpatient Accounts Receivable as warranted)
• Ability to travel
• Able to prioritize and organize tasks at hand to meet specific deadlines
• Proficient in Microsoft Word, Outlook, Excel, and Teams
• Specialize in the Billing and Collections part of the revenue cycle for outpatient services with the ability to resolve claim rejections and denials in a timely manner
• Oversight of outpatient collection trends and identify areas of improvement for SNF and outpatient clinics
• Conduct regular follow-up on unpaid claims to ensure systems are adequate for sustainable resolution, provide education as needed
• Knowledge of State and Federal regulations specific to outpatient therapy services
• Strong knowledge of insurance and medical terminology
• Knowledge of claim form HCFA 1500 and UB0-4 form (for the SNF OP)
• Knowledge of EOB interpretation, deductibles, copays and coinsurance
• Ability to interpret contracts in relation to outpatient therapy services
• Knowledge of health plans provider manuals, policies, and edits
• Strong analytical skills including the ability to understand and interpret information between Federal, State, health plan and OT, PT, ST rules, regulations, policies etc.
• Strong leadership, communication, interpersonal, and problem-solving skills
• Ability to be impactful partnering with an interdisciplinary team
• Experience working with various health plans to ensure accurate loading of contracts into the health plan’s system
• Experience developing educational materials and providing education to a wide range of audiences
• Ability to craft policies and procedures as well as systems to safeguard the assets related to Accounts Receivable.

About Us:

We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (“CAPLICO”) seriously. We want an individual in this role who will demonstrate these values through actions and words.

ESI currently serves over 360+ locations which include Skilled Nursing Facilities, Assisted Living Facilities, Independent Living Facilities, Home Health, Hospice, Healthcare Resorts, Mobile Diagnostics, Medical Laboratory, Medical Transportation, and Laboratory Services. With nearly 55,000 employees in 17 states nationwide, these facilities have no corporate headquarters or a traditional management hierarchy. Instead, they operate independently with support from the "Service Center," a world-class service team that provides the centralized Clinical, Legal, Risk Management, HR, Training, Accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their facilities.