Accounts Receivable Coordinator

EY; Saint John; On-site; CAD 44,000 - 67,000; Full time

Job summary

A global professional services firm in Saint John, New Brunswick is seeking an Accounts Receivable Coordinator. This role involves making outbound service calls, managing invoice discussions, and ensuring excellent customer support. Candidates should have 1 to 3 years of related experience and advanced MS Excel skills. The company offers a comprehensive benefits package to support employee wellbeing.

Benefits

Medical and dental support

Mental health support

Generous leave options

Learning programs

Community involvement

Qualifications

• 1 to 3 years’ experience in collections or customer support.
• High proficiency in MS Excel (advanced skills).

Responsibilities

• Make outbound service calls to discuss invoices.
• Update reports in Excel; extract and input data.
• Follow up for call volume management.
• Resolve invoice discrepancies and trace payments.

Skills

Oral communication skills

Written communication skills

Organizational skills

Self-starter

Multi-tasking ability

Education

Post-secondary education

Tools

MS Excel

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

You’ll join our Core Business Services (CBS) team and support essential business enablement functions that keep our organization running smoothly. As a CBS professional, you will collaborate across teams to provide knowledge, resources, and tools that enable EY to deliver exceptional service to our clients, succeed in the marketplace, and support our growth and profitability. The Accounts Receivable (AR) Coordinator is responsible for making outbound service calls to discuss invoices issued. This role involves accounts receivables follow-up through customer service calls and proactive engagement with our Engagement teams.

Your Key Responsibilities

• Place service review calls to client contacts
• Review and update reports in Excel; extract and input data
• Ensure continuous follow-up for call volume management
• Collaborate with the Accounts Receivable team to resolve invoice discrepancies and trace payments
• Perform other duties as required

Skills And Attributes For Success

• Superior oral and written customer service skills
• Strong organizational skills to handle a high volume of calls
• Self-starter capable of working independently
• Ability to multi-task in a demanding environment
• Ability to work independently within a fast-paced, team-oriented environment

To qualify for the role you must have

• 1 to 3 years’ experience in collections or customer support
• High proficiency in MS Excel (advanced skills)

Ideally, you’ll also have

• Post-secondary education
• Professional competency in English; bilingualism in French and English is an asset

What We Look For

We seek highly motivated, analytical, logical thinkers with a keen attention to detail. Being a strong team player who can adapt to changing requirements or deadlines to support our clients’ goals is essential.

What We Offer

Our benefits package supports your physical, emotional, financial, and social wellbeing, including medical, dental, mental health support, and more. We offer generous leave options, learning programs, internal career opportunities, and community involvement through EY Ripples. Learn about our commitment to DE&I at our website.

Are you ready to shape your future with confidence? Apply today. Please describe any accommodations you may need during the recruitment process.

The salary range in British Columbia is $44,400 to $66,600, based on various factors including education, experience, and location.

Diversity and Inclusion at EY

We are committed to fostering an inclusive environment where differences are valued, policies are equitable, and everyone feels a sense of belonging. We actively promote diversity, equity, and inclusion initiatives, supporting various communities and striving toward reconciliation. Our diverse backgrounds and perspectives help us build a better working world.

EY | Building a better working world

EY creates value for clients, people, society, and the planet, leveraging data, AI, and technology. Our global teams provide services across assurance, consulting, tax, strategy, and transactions in over 150 countries, helping shape the future with confidence.