Account Representative

Amdocs; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A media services provider is seeking an Account Representative in Toronto. This role involves managing client relationships, overseeing project workflows, and ensuring timely delivery of services. The ideal candidate should have skills in rights management, financial modeling, and strategic planning. This position offers a fast-paced environment with opportunities to collaborate with major studios and networks, contributing to a dynamic media landscape.

Qualifications

• Understanding of TVOD, SVOD, AVOD and FAST is crucial.
• Experience with rights management is required.
• Strong PowerPoint and Excel skills are essential.

Responsibilities

• Provide technical and process oversight for the creation of master archival elements.
• Own and develop the client relationship.
• Liaise with other departments to facilitate workflows.

Skills

Understanding of TVOD, SVOD, AVOD and FAST

Experience with rights management

Strong PowerPoint and Excel skills

Financial modeling experience

Strategic Planning and Market Research

Job description

Job ID: 206410 Required Travel: No Travel Location: Canada-ON, Toronto, Richmond St. (AM) Managerial: No

Who are we?

At VUBIQUITY, part of the Amdocs Media division of Amdocs, we deliver premium content to viewers on any screen, device, or platform. With a wide-ranging global customer network, the world’s leading content owners (Major Studios, Indie Studios, TV Networks & Digital First Networks) and video service providers (OTT, Mobile, Cable, Satellite, Telco) have selected us to deliver entertainment experiences around the world. We have our offices in Los Angeles, Toronto, London, and Cyprus.

In one sentence

The Account Representative is charged with acquiring and consolidating information relevant to each project, passing the information on to operational areas in a concise and structured way and ensuring projects are delivered on schedule and to the highest standards. The successful candidate will enjoy working with operational heads and other internal stakeholders to explore and ensure workflow efficiencies in the fast-moving world of post-production and media distribution.

What will your job look like?

• Providing technical and process oversight for the creation of master archival elements
• Perform element evaluation to determine best elements to use for re-mastering and restoration
• Develop, collaborate and execute projects within teams across the organization
• Own and develop the client relationship
• Work collaboratively with clients to ensure the smooth running of projects
• Work with other members of the client services feature team and operations to ensure that deadlines are met
• Liaise with cross functional teams regularly to track any orders on hold and maintain status of those orders where elements have been received
• Gather and assimilate client information
• Provide quotes and ensure that purchase orders are obtained in a timely fashion
• Create and maintain multiple client orders
• Book and track projects using various content management systems
• Liaise with other Vubiquity departments to facilitate end-to-end workflows for client projects
• Always look to improve operational efficiency and effectiveness via client feedback and KPIs
• Ensuring POs are gathered in a timely fashion to ensure stable cash flow

All you need is...

Required Skills:

• Understanding of TVOD, SVOD, AVOD and FAST
• Experience with rights management
• Ability to track license agreements with studios/suppliers:
  • Material Terms
  • Rights Granted
  • Expirations
  • Approved Affiliates
• Tracking and Management of:
  • Studio Technical Questionnaires (TQs)
  • Studio Pricing by region for TVOD
  • Studio PVOD release notifications
• Strong PowerPoint and Excel skills
• Financial modeling experience
• Strategic Planning and Market Research

Experience required:

• Management Consultancy
• Media & Entertainment

Why you will love this job:

• We are a company built on positive relationships and collaboration, and you will have the opportunity to build strong business relationships while being an Account Representative.
• You will manage multiple business relationships and collaborate with people from both corporate and field.
• This is an opportunity to work independently, in a fast‑paced environment, and lead projects.
• You will work with major studios, networks and streaming platforms and their content.
• You will be at the forefront of a rapidly expanding and changing streaming environment.

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce