Account manager

Randstad Canada; Laval; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading staffing agency is seeking a bilingual Account Manager in Laval to handle client and supplier accounts. The role offers $20/hr and requires 3+ years in account management. Responsibilities include order management, billing, and after-sales service. This is an on-site position with a dynamic work environment. Interested candidates should apply now.

Benefits

Base salary between $20/hr and $23/hr

2 weeks annual vacation

Comprehensive group insurance

Full-time day shift (35 hours/week)

Dynamic work environment

Qualifications

• Minimum 3 years of experience as an account manager in a distribution company.
• Strong understanding of B2B dynamics.
• Ability to adapt quickly to new challenges and work autonomously.

Responsibilities

• Manage and follow up on orders from suppliers and clients.
• Prepare quotations and manage billing effectively.
• Handle after-sales service requests ensuring customer satisfaction.
• Proactively follow up with clients regarding delivery issues.

Skills

Bilingual French/English

Account management

Order management

CRM software proficiency

Tools

SAP

ERP

CRM systems

Job description

Overview

Message to all bilingual account managers with B2B experience, your new challenge awaits!

Do you have less than 5 years of experience in managing client and supplier accounts?

Are you bilingual (French / English)?

Are you looking for a job and ready to take on a challenge quickly?

Then, I have an excellent opportunity for you! Our client, a leader in the marketing promotional products industry, is actively looking for an Account Manager to join their team in Laval.

What we offer :

• 100% on-site position, ideal for those who prefer a dynamic in-office work environment.
• Stimulating role offering a variety of tasks and strong interaction with clients and partners.

Is this position right for you?

If so, keep reading and send us your application now!

Advantages

• Base salary between $20 / hr and $23 / hr
• 2 weeks of annual vacation
• Comprehensive group insurance
• Full-time day shift (35 hours / week)
• Quick start date
• Dynamic work environment

Responsibilities

• Order management: Taking charge of and following up on orders from suppliers and clients, via phone and email, ensuring clear and effective communication at each step.
• Quotations and billing: Preparing quotations and managing billing, including monitoring additional fees and resolving any discrepancies.
• After-sales service: Managing returns, credits, and after-sales service requests, ensuring an optimal customer experience and rapid problem resolution.
• Delivery follow-up: Ensuring proactive follow-up with clients in case of delivery issues, guaranteeing smooth communication to quickly resolve situations.

Qualifications

The qualifications required for this Account Manager role are :

• A minimum of 3 years of experience as an account manager in a distribution company, with a solid understanding of B2B dynamics.
• Experience with order management software such as SAP, ERP, or CRM.
• Fluent in both French and English, as the parent company and suppliers are based in the United States.
• Strong ability to quickly adapt to new challenges, work autonomously, and be an effective member of a collaborative team.

Summary

Is this role for you?

• Account Manager
• Bilingual
• $20 / hr
• Quick start date

Don’t wait any longer! Apply directly online or send your resume to [e-mail] with the subject "marketing."

Looking forward to speaking with you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada\'s workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.