Account Executive, Field Sales

Rogers Communications, Inc.; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A major telecommunications company is seeking an Account Executive for Field Sales in Calgary, Alberta. The successful candidate will drive relationships and promote services within the residential segment. The role requires 3+ years of sales experience and a proactive approach to customer service. Candidates should be prepared to develop and execute territory plans, engage with property management, and organize marketing events to boost brand presence. The position provides training, competitive salary, and various benefits including health coverage and employee discounts.

Benefits

Health & well-being benefits

Donation matching

Paid time off for volunteering

Pension plan

Employee stock options

Generous employee discounts

Leadership development programs

Qualifications

• 3+ years of sales experience in a Communications, Information, or Technology organization.
• Must possess a valid driver’s license and have a car for business use.

Responsibilities

• Develop and execute a territory plan to increase market share and revenue.
• Build and maintain relationships with MDU property management and leasing staff.
• Organize marketing events and selling programs.
• Evaluate customer needs through a consultative approach.

Skills

Strong interpersonal skills

Analytical thinking

Client servicing

Negotiation skills

Presentation skills

Sales techniques

Pipeline management

Education

Post-secondary education in business or related discipline

Tools

Salesforce

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Account Executive, Field Sales

At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we support them through their journey. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference –we’re passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:

You will play a pivotal role in the continued stability and growth of the Connected Home organization by building relationships and promoting Rogers residential and wireless within the MDU Segment.

Successful candidates are driven, upholding a strong work ethic, a high degree of integrity with an entrepreneurial and achievement-oriented attitude. In this position, you will manage key relationships, have accountability for your assigned territory, generate leads, qualify prospects and execute sales. You are an outgoing, tenacious sales professional with a commitment to service excellence. Your focus is on strengthening Rogers’ brand and presence in your territory. You thrive in a fast-paced, results oriented environment and enjoy working in partnership with a diverse team of people to deliver the best possible results.

You posses this core competencies:

Strong interpersonal skills – verbal, written, face to face

Analytical thinking – logic, problem solving, leverage customer insights

Client servicing – customer first approach, relationship building

What you'll be doing:

Develop and execute a territory plan to increase penetration, market share (households) and revenue

Build and maintain positive relationships with MDU property management and leasing staff to ensure Rogers remain the preferred brand presented to prospective tenants

Organise marketing events and selling programs through face-to-face or virtual interactions at MDU lobbies, customer premises, community spaces and virtual platforms

Evaluate customer needs through a consultative approach to offer Rogers solutions to satisfy all household communication needs

Build customer loyalty by delivering best in class customer service and effectively escalating customer issues

Proposing solutions and approaches to remove friction for our customers

Perform end to end order entry through multiple sales and service order entry tools

Update and report on all sales activities in assigned territories, or geographical areas

Participate in activities that drive collaboration with cross functional teams and partners for continuous improvement

Attend product trainings, team meetings and planning sessions as required or when called for

Conduct all business as per Rogers Business Code of Conduct

Share market intelligence with their managers and the marketing teams

Use tools like Salesforce and Excel to organise and execute the business effectively

What you'll bring:

Post-secondary education in business or related discipline is preferred

3+ years of sales experience; preferably within a Communications, Information or Technology organization

• Strong negotiation skills involving thorough preparation, active listening, and building rapport to reach mutually beneficial agreements

Excellent interpersonal, presentation, and collaborative skills to work effectively with teams throughout organization

Strong sense of ownership and ability to function in a fast-paced environment and effectively multi-task with attention to detail and sound judgment

Familiarity with different sales techniques and pipeline management

Ability to work independently to achieve set goals within a strategic plan

Experience with Salesforce, Microsoft Power Point, Word, Excel is preferred

Must have a valid driver’s license

Must have a car to use for business

The successful candidate will be a full-time employee of Rogers and will receive:

Full training on Rogers products will be provided

Ongoing coaching and mentoring to help achieve continued growth and success

An attractive remuneration package includes base pay and uncapped commissions

Medical and Dental benefits that begin on day 1

Up to 50 % discount on all Rogers Communications services

Pension and RRSP plans

Access to multiple Wealth-Accumulation Programs

Tablet, smartphone and laptop for business use

Internal growth opportunities are possible

Family oriented culture

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification.

Schedule: [[req_RogersFullPartTime]]
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location:Barlow 2400 32 Ave NE (7789), Calgary, AB
Travel Requirements: Up to 25%
Background Check(s) Required: [[req_backgroundCheckPackageID]]
Posting Category/Function: Sales & Account Management
Requisition ID: 332321

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

Posting Notes: Customer Experience

Location:

Calgary, AB, CA

Being a Rogers team member comes with some great perks & benefits including:

• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Job Segment: Field Sales, Sales Management, Account Executive, Event Marketing, Sales, Marketing