Account Executive (Acute Care) (Sales) - Toronto, ON

Arjo; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare company is seeking an Account Executive located in the Peel Region to enhance customer relationships and meet sales targets. Ideal candidates will have a minimum of three years’ experience in healthcare sales and be skilled in CRM systems. You will provide tailored solutions to clients and ensure customer satisfaction. This role offers full benefits, including medical coverage and a registered pension plan, as well as opportunities for professional development.

Benefits

Full Benefit Coverage – medical, dental, vision, life insurance

Registered Pension Plan (RPP) with company contribution

Company paid vehicle

Education Assistance Program

Paid Training and Development

Qualifications

• Must have a minimum of 3 years of experience in healthcare sales.
• Valid driver's license and satisfactory driving record required.
• Background of consultative selling in a group environment preferred.

Responsibilities

• Anticipate and exceed needs of customers.
• Identify future opportunities to support growth.
• Maintain customer relationships after sales.
• Design effective solutions within commercial constraints.
• Provide support after hours and on weekends as required.

Skills

Digital literacy

Experience of CRM systems

Healthcare sales experience

Customer relationship management

Job description

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Position: Account Executive

Location: Toronto, ON
Job type: Sales

The impact you will have

As an Account Executive, you will actively anticipate and exceed the needs of your customers and clients by offering them the best solutions, impacting both health and financial outcomes. By providing recommendations and education around Arjo’s portfolio of solutions, you will contribute to supporting increased quality of life for residents, patients and caregivers.

As the Account Executive you will be responsible for:

• A resilient seller, you are expected to be driven, with the passion and appetite for success, along with the determination to consistently meet exciting targets and demands from both internal and external customers
• An effective business planner, you will identify future opportunities for yourself and the team to support Arjo growth plans in Acute Care. You will optimally use CRM systems to plan and follow up your business leads.
• An effective customer relationship manager you will have a steadfast desire to satisfy the customer, by taking a “partnership” approach to selling, by listening to and understanding Arjo and the customer’s commercial constraints, whilst ensuring that Arjo provide the products and services the customer needs, whilst creating effective options and innovative solutions to resolve and prevent customer issues.
• Using your robust relationship management expertise, and effective use of company CRM systems, you will maintain the customer relationship after the sale, while ensuring that the customer receives an efficient after sales service from the group.
• You will use your research and insight gained into customer issues and opportunities as the basis for effective account and customer planning, and to drive effective decision making and sales decisions.
• Through collaborative “Cross Selling” and “Up Selling” you will be an effective Solution Designer. You will have the confidence and initiative to negotiate “Win / Win” solutions, the commercial ability to “close the sale” and design effective and creative solutions within commercial constraints. You will understand the importance of negotiating deals that satisfy both the customer and Arjo in the knowledge that the overall solution offered to the customer is more important than any individual product.

The skills you will need

• Digital literacy; familiarity with information technology concepts, personal computers, Microsoft Office applications.
• Experience of CRM systems and other sources to analyze data to understand customer needs
• Must be willing to travel to attend scheduled business and corporate functions as required.
• Minimum of 3 years of experience in healthcare sales
• Must have a valid driver’s license and satisfactory driving record.
• Provide support after hours, on weekends and holidays as required.
• Background in handling long sales “Life-cycle” processes and in “consultative” selling, ideally in a group environment, where there has been a requirement to work collaboratively across different functions and areas of expertise.
• Background of customer relationship management.

What we will offer in return

You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. Our Total Rewards programs reflect who we are as an organization and the value wehave in our people. Our programs support our commitment to open communication, ethical behavior and safety, and growth and development of our employees. All of these programs help to promote our highly engaged and vibrant workplace - our most recent employee engagement survey score was 8.5/10! In addition,you will be eligible for:

• Full Benefit Coverage – medical, dental, vision, life insurance
• Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions
• Company paid vehicle
• Education Assistance Program - an extra 5 paid days off
• December 24 and your birthday as extra paid days off
• Statutory Holiday Substitution Program
• Volunteer Time Off Program – paid time off to volunteer
• Participation in social and wellness events
• Base pay and variable compensation. Vary based on the nature of the job
• Paid Training and Development - We support the development and growth of our employees through constant training opportunities.

Why diversity matters to us

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve,work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

Great discoveries happen when people from a diverse set of backgrounds come together. The people at our company support
one another. At Arjo Canada Inc. we are committed to implementing,maintaining and enhancing accessibility with respect to employment and the use of all Arjo goods, services, programs and facilities in a timely manner for all persons with disabilities in a manner that:

• Respects their dignity and independence;
• Ensures reasonable efforts are made to provide an opportunity equal to that given to others; and
• Provides opportunities for persons with disabilities to benefit from the same services, in the same place, and in a similar way to others, to the greatest extent possible
• Providing an environment where we empower and work as one team

Achievements & Partnerships

• Arjo Canada is proud to be an Employer Partner with the Canadian Centre for Diversity and Inclusion (CCDI), which provides us with a number of benefits that will support us on our diversity and inclusion journey.
• Arjo Canada has been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Canada. This certification is based on direct feedback from our employees, provided as part of an extensive and anonymous survey about their workplace experience.
• Arjo Canada has been recognized as one of the Best Workplaces™ in Health Care 2024 from Great Place to Work®.
• Arjo Canada has been selected for The Career Directory as 2023 Canada's Best Employers for Recent Graduates, a guide to entry-level recruitment for recent college and university graduates.

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 60 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit www.arjo.com

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity

Arjo Canada is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic.\