Academic Advisor

Brock University; St. Catharines; On-site; CAD 61,000 - 65,000; Full time

Job summary

A comprehensive university is seeking an experienced Academic Advisor to support undergraduate students in their academic journey. The role requires advising on program requirements, degree audits, and monitoring academic progress across diverse student groups. Ideal candidates will have an undergraduate degree, experience in academic advising, and strong interpersonal skills. The position offers a salary range of $61,286 – $99,384 and includes health benefits and a flexible work arrangement.

Benefits

Health and dental benefits

Pension plan

Vacation (up to 3 weeks)

Flexible work arrangements

Professional development program

Qualifications

• Experience in a post-secondary academic advising environment.
• Strong understanding of university policies and strategic initiatives.
• Proven event planning and presentation skills.

Responsibilities

• Conduct academic advising sessions for various student populations.
• Create student program plans and inform about prerequisites.
• Monitor academic progress and provide guidance.

Skills

Academic advising experience

Knowledge of advising models

Interpersonal skills

Strong communication skills

Organizational skills

Education

Undergraduate degree in a related field

Tools

MS Office

Database applications

Job description

Overview

Brock University acknowledges the traditional territory of the Haudenosaunee and Anishinaabe peoples. Brock is a comprehensive university recognized for excellence, innovation, and inclusive career opportunities. The institution is committed to diversity and inclusion and values applicants from all qualified backgrounds.

Ignite new possibilities for your career. Break through at Brock.

Post End Date: September 17, 2025 at 11:59 PM. This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group).

About the Role

Reporting to the Supervisor of Academic Advising, the Academic Advisor is responsible for providing high quality advising on academic program requirements and monitoring academic progress of students in the assigned undergraduate programs. This includes potential domestic students, transfer students, international students, exchange students (when necessary), students pursuing a minor in the program, and students seeking to change their major. The Academic Advisor conducts degree audits, coordinates Letter of Permission applications and transfer credits, supports events and recruitment initiatives, and supports readmissions. The advisor also adjudicates and monitors the registration system and stays current on effective approaches to working with diverse populations.

Responsibilities

• Perform student academic advising for undergraduate students in the assigned programs; inform current, transfer, international, and prospective students, as well as students minoring in the program, regarding all Faculty programs and services.
• Create student program plans, including course selection and program/Faculty/University requirements.
• Inform students about prerequisite requirements and course restrictions, introducing them to the advising services available.
• Respond to inquiries via email, telephone, in-person, and live chat.
• Manage advising appointments, both virtually and in-person, and track student requests and inquiries.
• Monitor the progress of students at risk academically, provide guidance on resources, and make referrals to support student success.
• Perform degree audits and program adjudication at required times, making decisions and/or seeking approvals.
• Maintain strong knowledge of the academic calendar, regulations, Faculty Handbook and other policies, timelines and important dates as needed.
• Participate in classroom presentations, orientation sessions and workshops to support student success in advising.
• Attend student recruitment events representing the assigned programs/Faculty and/or office (e.g., Ontario Universities’ Fair, Fall Preview Day, Spring Open House).
• Monitor effectiveness of advising support and identify opportunities for improvement.
• Liaise with a variety of stakeholders including Department Chairs, Administrative Assistants, the Office of the Registrar & Enrolment Services, Co-op, Career & Experiential Education, Student Wellness and Accessibility Services, Human Rights & Equity, and other Academic Advisors.

Key Skills and Experience

• Undergraduate degree in a related field or equivalent education and experience.
• Experience with academic advising in a post-secondary environment.
• Knowledge of advising models, theories, techniques, and counselling theories; understanding of the undergraduate course calendar and prerequisites.
• Knowledge of University regulations, policies, strategic initiatives, programs, services, and systems.
• Understanding of the Freedom of Information and Protection of Privacy Act.
• Knowledge of computer software, including MS Office, spreadsheets, database applications, CRMs, email and web applications.
• Proven event planning and presentation skills.
• Strong active listening, verbal, written, and interpersonal skills.
• Ability to coach, mentor, and motivate students; patience and empathy with sensitive information; tactful and diplomatic communication.
• Excellent creative problem solving, organizational and multitasking skills; ability to interpret and apply policies and governance documents.

Preferred or Asset Skills

• Degree from a relevant program preferred.
• Having experienced a non-linear path or challenging academic experiences.

Salary and Total Rewards

• Job Grade K, Salary Scale ($61,286 – $99,384).
• Target Hiring Range: $61,286 – $65,000.
• This is a permanent position that includes: health & dental benefits, pension plan, vacation (up to 3 weeks per year), flexible work arrangements (hybrid schedule, role-dependent), and professional development (Brock Tuition Waiver Program).

* Final salary is based on experience, internal equity, and budget considerations within the target hiring range.

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed.

Brock University is committed to a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion and welcome applications from all qualified individuals. We especially encourage applications from women, people with disabilities, 2SLGBTQIA+ individuals, Indigenous Peoples, and other underrepresented groups. We are committed to inclusive and barrier-free recruitment and accommodate the needs of applicants throughout the recruitment process as outlined in our Employment Accommodation Policy and consistent with the Ontario Human Rights Code. Please contact [e-mail] if you require a disability-related accommodation.

Brock University does not use AI technology at any stage of the recruitment process. We appreciate all applications and will contact candidates selected for an interview. Learn more about Brock University at www.brocku.ca.