Workplace Operations Manager

Wise; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A global tech company in São Paulo is seeking a Workplace Operations Manager to create an inspiring environment and lead the Workplace Team. Ideal candidates will have significant experience in workplace service operations, excellent communication skills, and be fluent in English & Portuguese. This full-time position offers a chance to shape an exceptional employee experience in a diverse and inclusive workplace.

Qualificações

• Significant experience leading workplace services or operations ideally in a blazing-fast tech company.
• Natural leader with proven experience who loves coaching and inspiring their team.
• Fluent in English & Portuguese.

Responsabilidades

• Deliver jaw-dropping hospitality and customer service.
• Ensure São Paulo space runs flawlessly.
• Coach and empower Workplace Team.
• Collaboration with internal teams.

Conhecimentos

Leadership Experience

Communication Skills

Budget Management

Problem-Solving

Interpersonal Skills

Descrição da oferta de emprego

About Wise : Were on a Mission!

Imagine a world without borders where money moves freely and fairly. Thats the bold vision were bringing to life at Wise. Were a global tech company built for global citizens making it easier and cheaper to manage money across currencies. Were not just moving money; were building a movement!

The Global Workplace Team : Your Future Playground

Our Global Workplace Team is the heartbeat of our employee experience. Were the masterminds behind inspiring spaces unforgettable events and seamless services that empower Wisers (thats what we call our employees!) to do their best work and achieve our mission. We believe a safe inspiring and fun workplace isnt just a perkits essential!

Your Mission Should You Choose to Accept It

As our Workplace Operations Manager youll be the ultimate experience architect for our São Paulo hub. Youll lead the charge in creating an environment where our Wisers feel connected supported and excited to come to work. Think of yourself as the chief happiness officer and operational maestro rolled into one!

Community & Culture Cultivator

• Be the ultimate host : Deliver jaw-dropping hospitality and customer service making every interaction a delight for our physical and virtual communities.
• Spin the communication web : Own our workplace communication strategy ensuring Wisers are always in the loop on local happenings building updates and epic events.
• Guide the journey : Craft playbooks and guidelines that help our communities navigate new ways of working and embrace exciting changes.
• Party planner extraordinaire : Team up with our Events crew to sprinkle some extra magic on our annual company-wide bash Mission Days!

Building & Operations Guru

• Smooth operator : Ensure our São Paulo space is always humming along flawlessly. Were talking proactive maintenance anticipating needs and keeping downtime at zero!
• Helpdesk hero : Be the champion for workplace requests ensuring Wisers get speedy solutions and service levels are crushed.
• Vendor Whisperer : Oversee our workplace vendors and landlords from savvy negotiations to building rock-solid relationships.
• Budget Boss : Manage budgets for our Budapest office with a keen eye ensuring every penny is spent wisely and reported with crystal clarity.
• Cost-saving Crusader : Hunt for opportunities to optimize costs and streamline global vendors helping us get closer to our Mission Zero (thats our goal for zero fees zero hassle!).
• Metrics Maestro : Track analyze and report on key metrics helping us fine-tune our strategies and elevate our impact.
• Data detective : Keep our documents leases and floor plans sharp and up-to-date like a well-organized spy dossier.

Health & Safety Champion

• Safety Super-Sleuth : Collaborate with the Americas Health Safety & Security Program Specialist to ensure our São Paulo space is a safe haven always compliant with local laws and codes. Think risk assessments fire safety accident reporting and more!

Team Leader & Mentor

• Inspiring Leader : Coach and empower our São Paulo Workplace Team to shine brightly and crush their objectives both individually and as a dream team.
• Growth Architect : Ensure our Workplace Operations Team is perfectly sized and skilled especially as we continue to grow.
• Talent Spotter : Recruit and onboard new team members equipping them with everything they need to succeed and thrive.
• Role Model Extraordinaire : Be the beacon of best practices in workplace experience hospitality operations and events.

Beyond the Day-to-Day

• Collaborative Connector : Partner with awesome internal teams like UT AV Physical Security People Partners and People Operations to solve challenges and spark innovation.
• Cross-Functional Catalyst : Team up with our Workplace Projects and Safety sub-teams lending your expertise to exciting new initiatives.
• Sustainability Star : Champion workplace sustainability help us track energy consumption and propel us towards our net‑zero carbon goal by 2030!
• Strategic Thinker : Contribute to our half-yearly planning and OKRs shaping the future of our Global Workplace Team.
• Industry Innovator : Network with other workplace pros bringing fresh ideas and cutting-edge best practices back to Wise.

Qualifications

A Bit About You : The Perfect Match!

Youre not just a manager; youre a connector a creator and a problem-solver with a passion for people and places.

Youve Got the Goods (Must-Haves)

• Significant experience leading workplace services or operations ideally in a blazing-fast tech company.
• A natural leader with proven experience who loves coaching and inspiring their team.
• Financial and data wizardry including top-notch budget management skills.
• Superb interpersonal and networking skills you can connect with anyone!
• Crystal-clear verbal and written communication that gets the message across.
• Organizational guru multitasking master and problem-solving prodigy.
• A continuous improvement mindset with the ability to see the big picture.
• Fluent in English & Portuguese - anything else is a plus!

Additional Information

Ready to build the future of work with us

If youre a proactive passionate and people-focused leader whos excited to shape an amazing employee experience we want to hear from you! Come join Wise and help us make a truly borderless world.

For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

We're proud to have a truly international team and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit.

Keep up to date with life at Wise by following us on LinkedInandInstagram.

Remote Work: No

Employment Type: Full-time

Key Skills

• Six Sigma
• Lean
• Management Experience
• Process Improvement
• Microsoft Outlook
• Analysis Skills
• Warehouse Management System
• Operations Management
• Kaizen
• Leadership Experience
• Supervising Experience
• Retail Management

Vacancy: 1