Virtual Assistant

Chosan; Teletrabalho; BRL 20.000 - 80.000; Tempo parcial

Resumo da oferta

A luxury lifestyle company is seeking a Virtual Operations Specialist to support its growing platform. This remote role involves handling guest inquiries, managing maintenance requests, and processing leases and payments. The ideal candidate will be organized, responsive, and able to work PST hours, including weekends. Strong communication skills and a proactive attitude are essential for success in this fast-paced environment.

Qualificações

• Expectations include strong attention to detail and reliable internet connection.
• Must be responsive and accountable in managing live guest issues.
• Ability to work weekends as required.

Responsabilidades

• Respond to guest and prospect inquiries across multiple platforms.
• Handle maintenance requests with vendors and internal teams.
• Process leases, extensions, and related documentation.
• Maintain clear and professional written communication at all times.

Conhecimentos

Strong written English and professional communication skills

Highly organized

Ability to manage multiple tasks

Comfortable working with operational tools, CRMs

Descrição da oferta de emprego

Hourly Role | Remote | PST Hours Chosan is hiring a Virtual Operations Specialist (VOS) to support our fast growing luxury housing and lifestyle platform. This role sits at the center of day to day operations and leasing and is ideal for someone who is organized, responsive, and comfortable handling multiple workflows at once.

Role Overview

The VOS supports both operations and leasing functions across our portfolio. You will be responsible for guest and prospect communication, lease and payment processing, and operational coordination to ensure a smooth experience for residents and internal teams.

This is an hourly paid position with core weekday hours and required weekend availability.

Schedule

Core hours: 8:00 AM to 4:00 PM PST, Monday through Friday

Weekend availability required on a rotating or as needed basis

Key Responsibilities

• Respond to guest and prospect inquiries across multiple platforms
• Handle and coordinate maintenance requests with vendors and internal teams
• Send invoices and follow up on payments
• Reconcile payments and flag discrepancies
• Process leases, extensions, and related documentation
• Respond to leasing and availability inquiries
• Support day to day operational workflows and internal coordination
• Maintain clear and professional written communication at all times

Requirements

• Strong written English and professional communication skills
• Highly organized with strong attention to detail
• Ability to manage multiple tasks and priorities in a fast paced environment
• Comfortable working with operational tools, CRMs, and property management systems
• Reliable internet connection and ability to work PST hours
• Availability to work weekends as required

What This Role Is Not

This is not a passive admin role. You will be actively managing live guest issues, payments, and leasing workflows. Responsiveness, accountability, and ownership are critical.

Why Chosan

Chosan is a luxury lifestyle and housing company redefining flexible living. We move fast, operate with high standards, and expect our team to do the same. If you enjoy operations, problem solving, and being at the center of the action, this role is a strong fit.