Travel Customer Service

Kim Luxe Travel; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A travel agency in Brazil is seeking a Travel Customer Service professional to support clients before, during, and after their trips. This fully remote role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring a smooth experience for every traveler. The ideal candidate will be a strong communicator, organized, and passionate about helping clients enjoy seamless journeys. Opportunities for career growth and access to exclusive industry discounts are among the perks offered.

Serviços

Flexible hours

Training and ongoing support

Career growth opportunities

Access to travel benefits

Collaborative team culture

Qualificações

• Strong communicator with a customer-first mindset.
• Experienced in customer service, travel, or hospitality.
• Well-organized and reliable in handling multiple requests.
• Ability to quickly adapt to new systems and tools.
• Passionate about helping clients enjoy seamless travel experiences.

Responsabilidades

• Communicate with clients via email, phone, and messaging.
• Manage booking updates, itinerary changes, and cancellations.
• Provide clear information about destinations and travel requirements.
• Proactively check in with clients to confirm details.
• Resolve issues efficiently while maintaining positivity.

Conhecimentos

Strong communication skills

Customer service experience

Organizational skills

Tech-savvy

Descrição da oferta de emprego

We are looking for a Travel Customer Service professional to support clients before, during, and after their trips. This role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring a smooth and stress‑free experience for every traveler.

Key Responsibilities

• Communicate with clients through email, phone, and messaging platforms to answer questions and provide assistance
• Manage booking updates, itinerary changes, cancellations, and special travel needs
• Share clear and accurate information regarding destinations, travel requirements, and agency procedures
• Proactively check in with clients to confirm details and address any concerns
• Resolve issues efficiently while maintaining a positive and supportive approach

Ideal Candidate

• A strong communicator with a customer‑first mindset
• Experienced in customer service (travel, tourism, or hospitality experience is a plus)
• Well‑organized, reliable, and comfortable handling multiple requests at once
• Tech‑savvy and able to adapt quickly to new systems and tools
• Passionate about travel and helping clients enjoy seamless experiences

Perks

• Fully remote position with flexible hours
• Training and ongoing support to help you succeed
• Career growth opportunities within a growing travel agency
• Access to travel benefits and exclusive industry discounts
• A collaborative and supportive team culture