Store Head - Goiânia (2025/Banco de Talentos)

Tiffany & Co.; Brasil; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A renowned luxury retailer in Brazil is seeking a Store Head to lead the team and exceed sales targets. Responsibilities include training staff, building client relationships, and ensuring exceptional customer service. The ideal candidate has at least five years of store management experience in luxury retail and proficiency in English. This role requires flexibility with non-traditional hours and a passion for client service.

Qualificações

• Minimum five years of store management experience in luxury retail.
• Ability to adapt to various situations while maintaining brand integrity.
• Proven track record in achieving sales targets.

Responsabilidades

• Lead, develop, and train the team to ensure a winning organization.
• Build relationships with clients to elevate in-store experience.
• Ensure exceptional operational support to drive sales.

Conhecimentos

Store management experience

Proficiency in English

Interpersonal skills

Sales generation skills

Flexibility in working hours

Ferramentas

Microsoft Office

Point of Sales (POS) system

Descrição da oferta de emprego

Overview

Tiffany & Co. is an international hallmark of quality, and our careers are no exception. We are looking for a people-motivated and sales-driven Store Head to lead our team. You will work closely with clients on the sales floor and effectively manage and inspire the team to success.

Your role in the Tiffany Legacy.

Reporting to the Brazil Managing Director, you will be responsible for ensuring the store exceeds sales plan and profitability targets. You will effectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing outstanding client service. Your team sees you as a dynamic, attentive, and inspiring leader and mentor.

Responsibilities include, but are not limited to:

• Lead, develop, and train the team elevating and hiring talent to ensure a winning team and create a best in class service & selling organization;
• Build relationships with internal and external clients elevating in store experience consistently delivering memorable moments;
• Model and uphold Tiffany & Co. client service standards;
• Ensure exceptional operational support to drive sales and service;
• Deepen the relationship with our clients to achieve sales plan and drive lifetime loyalty and spend;
• Become an expert on product and sales training modules;
• Recruit and onboard new starters.

Blue Box. White Ribbon. That's a wrap.

To be the next Store Manager to join our team, you must have:

• A minimum five years of store management experience within a luxury retail environment;
• Proficiency in English;
• A keen eye and interest in style with a passion for people;
• Exceptional interpersonal and communication skills as you work with a diverse client base;
• Ability to be innovative in your foresight; your role will require you to adapt to various situations whilst always representing the brand true to its legacy;
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays;
• Proven track record in sales generation, managing the achievement of sales results;
• Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in marke;
• Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and Point of Sales (POS) system.