Senior Strategic Operations Associate, Uber For Business Self-Serve

Uber; São Paulo; Presencial; BRL 90.000 - 120.000; Tempo integral

Resumo da oferta

A leading technology company in São Paulo is seeking a Senior Strategic Operations Associate to manage strategic programs and drive B2B growth initiatives. The ideal candidate will have over 4 years of experience in project management and possess strong analytical and communication skills. You will partner with cross-functional teams to deliver high-impact projects that enhance business operations. This is an opportunity to work in a dynamic environment focused on expanding the company’s reach in new markets.

Qualificações

• 4+ years of experience in project or program management, operations, or related field.
• Excellent presentation and communication skills.
• Strong organization and project management skills, able to prioritize multiple tasks.

Responsabilidades

• Manage execution of strategic programs in partnership with cross-functional teams.
• Use analytical skills to drive strategy and provide business insights.
• Track progress across operational metrics and communicate insights.

Conhecimentos

Project management

Analytical skills

Communication skills

SQL proficiency

B2B experience

Formação académica

Bachelor's degree

Descrição da oferta de emprego

About the Role

We're looking for a Senior Strategic Operations Associate to help us scale Uber for Business, one of the most exciting and fastest growing business units at Uber.

The role is focused on growing Uber for Business's self-service channel in non-US markets; it will require strong cross-functional partnership to continuously align strategic vision and fearlessly drive execution.

In this role, you will get to own and execute high-impact projects and initiatives that will drive growth for Uber for Business across multiple markets.

You will partner with your cross-functional counterparts to deliver elevated experiences to business customers and their employees.

About the Team

Uber for Business brings the power of Uber to organizations, their employees and customers.

While we already serve 170k global organizations, including ~70% of the Fortune 500, we are continuing to invest to win the business segment.

Our core offerings include rides, meals and delivery solutions.

Whether we're feeding employees working in a hybrid office environment or facilitating ground transportation when employees travel for business, there are numerous opportunities to help our clients support their employees, customers and overall business objectives with Uber for Business.

What you'll do :

1. Program management - Manage the execution of a strategic program in partnership with cross-functional partners (Product, Marketing, Support, Sales operations, etc.)
2. Analytics - Use your analytical skills to drive strategy and business insights
3. Build and maintain reporting to track progress across a variety of top line and operational metrics
4. Communicate findings and insights to diverse audiences including Uber for Business leadership and cross functional teams in Monthly Business Reviews or other forums
5. Growth strategy and launch - Partner with the Global teams in Ops, Marketing, Product, and Support to define and launch new growth initiatives for key international markets.
6. Market intelligence - Monitor macro and competitive trends in key markets, and develop recommendations for how to respond - through commercial levers, product innovation, etc.

What you'll need :

1. 4+ years of experience in project / program management, operations, or related field
2. Experienced SQL user or similar query language
3. Bachelor's degree
4. 4. English proficiency is a must.
5. Excellent presentation and communication skills, with experience managing meetings and presentations with senior leaders
6. Analytical thinker, with experience using data to drive business decisions
7. Strong business acumen, with experience evaluating a line of business and understanding how to drive commercial growth
8. Strong organization and project management skills, including ability to prioritize and lead multiple projects and processes simultaneously
9. Skilled in synthesizing information quickly to distill key takeaways, and to weave insights into a compelling story that clarifies and inspires
10. Experience building deep relationships with cross-functional stakeholders, anticipating their concerns and successfully advocating for your priorities
11. Comfort addressing ambiguity, for example, shifting priorities or unfamiliar problems
12. An ability to identify new sales use cases, playbook findings, and share out with regional teams to gain adoption and accelerate growth
13. B2B Experience is an asset, but not required