Senior ServiceNow Developer

Apricot Jam; Eusébio; Presencial; BRL 423.000 - 583.000; Tempo integral

Resumo da oferta

A professional services company is seeking a Senior ServiceNow Developer to join a remote team in Brazil or LATAM. The role involves designing and maintaining ServiceNow applications, leading customizations, and collaborating with clients to deliver solutions. The suitable candidate should have a minimum of 5 years of ServiceNow development experience and strong scripting skills. This position offers a people-first culture and long-term engagements in a global environment.

Serviços

100% Remote with Real-Time Collaboration

People-First Culture

Global Clients

Elite Talent Pool

Long-Term Engagements

Qualificações

• Certified System Administrator (CSA) required.
• 5+ years of hands-on ServiceNow development experience.
• Proficient in scripting and automation tools.

Responsabilidades

• Design and maintain ServiceNow applications across modules.
• Lead customizations using scripting and automation.
• Collaborate with clients to deliver enterprise-scale solutions.

Conhecimentos

ServiceNow development

Glide scripting

JavaScript

REST/SOAP integrations

Client communication

Problem-solving

Agile methodologies

Formação académica

Bachelor’s degree in Software Engineering

Master’s degree in Computer Science or related field

Descrição da oferta de emprego

Senior ServiceNow Developer (Remote - Brazil or LATAM)

Company: Apricot Jam | Minneapolis-based | Global Delivery

Type: Full-Time | Remote | Contractor or FTE

Location: Brazil or broader LATAM (English-speaking)

About Us

We are Apricot Jam , a professional services company pioneering outsourcing, consulting, and tech, dedicated to putting people at the forefront of everything we do. Our mission is to foster creativity and ignite it, empowering individuals to unlock their full potential.

As a recognized ServiceNow partner based in the U.S., we specialize in delivering world-class ServiceNow implementations, custom apps, and managed services to clients ranging from startups to Fortune 100 enterprises. Our teams span across the globe, and we’re proud of the cultural alignment, speed, and excellence they bring.

Role Overview

We’re looking for a Senior ServiceNow Developer to join our high-performance global team. You’ll build custom applications, automate workflows, and integrate ServiceNow across enterprise environments. This is a client-facing, hands‑on development role requiring technical depth and clear communication.

Key Responsibilities

• Design, develop, configure, and maintain ServiceNow applications (scoped & global) across multiple modules.
• Lead complex customizations using scripting (Glide, JavaScript) and automation tools, including custom workflows, UI policies, client scripts, and business rules.
• Architect and implement REST / SOAP integrations, leveraging Integration Hub, MID Servers, and ERP connectivity.
• Drive instance upgrades, performance optimization, and adherence to best practices.
• Collaborate with US-based clients and cross‑functional teams, gathering requirements and delivering enterprise‑scale solutions.
• Mentor junior developers and contribute to technical solutioning and architecture decisions.
• Stay up to date with ServiceNow releases, AI features, and industry trends, recommending adoption to clients.

Requirements

• Certified System Administrator (CSA) – Required
• Certified Application Developer (CAD) – Required
• Bachelor’s degree in Software Engineering (minimum); a Master’s degree in Computer Science, Software Engineering, or related field is a plus.
• 5+ years of hands‑on ServiceNow development experience, with broad knowledge across multiple modules (ITSM, HRSD, CSM, ITOM, etc.)
• Strong scripting and automation skills (Glide, JavaScript, Flow Designer)
• Experience with integrations, REST / SOAP, ERP systems, and AI-driven workflows
• Proven client‑facing experience, able to translate technical solutions for business stakeholders
• Fluent in English (written & verbal)
• Proactive, solution‑oriented, and able to operate in fast‑paced, high‑impact projects

Nice to Have

• Experience with App Engine, Service Portal, Virtual Agent, Performance Analytics, ATF
• Exposure to Agile methodologies (Scrum / Kanban)
• Additional ServiceNow certifications (CIS-ITSM, CIS-HR, CIS-ITOM, etc.)
• Previous experience delivering solutions to US‑based enterprise clients

Why Apricot Jam?

• 100% Remote with Real‑Time Collaboration (Overlapping U.S. hours)
• People-First Culture – We profit share, we retain, we grow together
• Global Clients – Work with publicly traded U.S. companies and high‑growth tech
• Elite Talent Pool – Top‑tier colleagues, strong mentorship, and career growth
• Long‑Term Engagements – We invest in teams, not gigs

Interested? Apply today and join a team that’s shaping the future of enterprise automation.

Let’s build something amazing together.