Job Description – Senior Revenue Operations (Individual Contributor)
Reporting to: CEO
Type: Full-time | Individual Contributor (no team management)
Rate: 5.000 USD
Role Overview
- We are looking for a Senior Revenue Operations Individual Contributor to own and operate the commercial execution layer of the company.
- This role will not manage a team and is designed for a senior professional who can operate with high autonomy. The person in this role cannot depend on the CEO for day-to-day decision-making and is expected to independently identify problems, propose solutions, and execute.
- The role acts as a service function across Sales, CAMs, Sellers/Partners and Leadership, translating commercial strategy into daily execution, processes, systems and measurable outcomes.
- This role must be based in CDMX or São Paulo. Proximity to commercial teams and operations is critical.
Key Responsibilities
- Design, operate and continuously optimize the commercial pipeline
- Define deal stages and workflows by deal type (direct sales, sellers, partnerships)
- Identify bottlenecks across the funnel and implement solutions independently
- Improve sales velocity, activation and retention through process clarity and execution
Create and maintain:
- WhatsApp and outreach scripts
- call structures and follow-up flows
- operational playbooks for Sales and KAMs
- Standardize best practices and operational knowledge
- Ensure teams have clear guidance on what to sell, how to sell and how to follow up
- Cross-functional Service Role
Provide operational support to:
Sales team
- KAMs
- Sellers / partners
- Align commercial promises with operational reality
- Translate field feedback into actionable insights for Product and Leadership
- Act as the operational reference point for revenue execution
- Data, Metrics & Performance
- Define and track actionable KPIs (conversion, sales cycle, activation, usage)
- Build and maintain dashboards and reporting
- Lead weekly reviews with clear, data-driven insights
- Proactively flag what is not working and implement corrective actions
- Decision-Making & Autonomy (Critical Requirement)
- This role requires high autonomy and independent judgment.
The ideal candidate:
- Does not rely on the CEO to make operational decisions
- Is comfortable making informed decisions with incomplete information
- Escalates strategically, not operationally
- Candidates who require constant validation or close supervision will not be a fit.
- HubSpot – Mandatory Requirement
- This role requires advanced, hands‑on expertise in HubSpot.
The candidate must be able to:
- Configure and manage complex pipelines
- Build and maintain workflows and automations
- Design and manage dashboards and reports
- Create and manage custom properties and data structures
- Use HubSpot as the core operating system for Revenue
- HubSpot proficiency is non‑negotiable.
Ideal Profile
Experience
- 7–10 years in Revenue Operations / Sales Operations / GTM Operations
- Experience in SaaS, marketplaces or hybrid business models
- Experience operating in fast‑paced, evolving environments
- Working Style
- Strong hands‑on mentality
- High ownership and accountability
- Comfortable supporting multiple teams without formal authority
- Direct, pragmatic and execution‑focused
- Able to operate without babysitting or micromanagement
Red Flags
- Seeking to build or manage a team in the short term
- Dependence on leadership for operational decisions
- Overly corporate or process‑heavy mindset
- Discomfort operating in ambiguity
Senior • Paulo, Federative Republic Of Brazil, BR