Senior Product Manager (Security Domain)

Sigma Software; São Paulo; Teletrabalho; BRL 80.000 - 100.000; Tempo integral

Resumo da oferta

A leading software company in São Paulo is seeking an experienced software product manager. You'll be responsible for documenting feature requirements, engaging subscribers, and prioritizing the product backlog using Agile methodologies. Candidates should have at least 5 years of experience in software product management and excellent communication skills. This position offers the possibility for remote work and a full-time employment opportunity.

Qualificações

• 5+ years of software product management experience including Agile methodologies.
• Basic understanding of IT services MSP/MSSP market.
• 2+ years writing documentation for end users.
• 2+ years with in-product user engagement tools like Intercom or Pendo.
• Excellent communication and project leadership skills.

Responsabilidades

• Document and prioritize feature requirements.
• Engage with subscribers to understand their challenges.
• Assist in prioritizing usability improvements and new features.
• Drive delivery and quality with engineering teams.
• Create documentation and marketing content.
• Help drive customer success initiatives.

Conhecimentos

Time Management

Data Analytics

Analytical

Agile

Requirement Gathering

Strategic thinking

Visio

Communication

Problem Solving

Market Research

UML

Cross Functional Teams

Descrição da oferta de emprego

Document and prioritize feature requirements

Engage with subscribers directly and indirectly using various data sources and research to understand their challenges and to help them utilize products in ways that help them deliver outstanding IT services to their customers

Help define the solution assets relating to the jobs to be done ranging from tactical security configurations to guided workflows that help teach and standardize the security management function

Work with other product owners to document requirements through epics features user stories and defects and advocate for them into the product backlog

Assist the product team in prioritizing usability improvements the bug backlog and the need for new features that can improve overall product adoption

Help the team coordinate the backlog across multiple engineering teams to maximize market impact

Engage with the engineering team(s) to drive delivery and quality including the participation in Agile ceremonies authoring / refining user stories and defects and documenting acceptance criteria

Work with technical writing and marketing teams to create documentation marketing content and go-to-market deliverables that aid team goals. This can include functional help guides for end users

Work with designers and other PMs to craft and implement in-product user engagement experiences including product tours new feature highlights learning aids etc.

Work with the services team(s) to help drive customer success initiatives including internal and external product training multi-channel user engagement tools and feedback mechanisms that help improve our products

Work with design team to create great user experiences including ancillary tools that work with the product to engage users track usage record user sessions etc.

Qualifications

At least 5 years of general software product management experience including gathering and documenting requirements building and managing a product backlog through epic feature user story and defect writing and driving the development of these work items using Agile methodologies

Basic understanding of the IT services Managed Service Provider (MSP) and / or Managed Security Services Provider (MSSP) market as well as the role they play in administering cloud application environments including security management

At least 2 years of experience writing documentation for end users that aids in their understanding of the software and how to operate its features

At least 2 years of experience with in-product user engagement tools like Intercom Pendo and others to help enable product-lead experiences tours new feature announcements etc. Also key to this experience is using the tools features to measure user engagement and feature adoption

Excellent written and verbal communication skills including the ability to engage prospects and subscribers in requirements discovery document and confirm requirements and translate those requirements for software engineers and quality assurance team members

Excellent time management and project leadership skills working with distributed teams across time zones

WILL BE A PLUS

Technical knowledge of security cloud software development and PowerShell domains

Understanding of the IT security domain having hands-on cloud security product management product support and / or implementation support experience

Remote Work : Yes

Employment Type : Full-time

Key Skills

• Time Management
• Data Analytics
• Analytical
• Agile
• Requirement Gathering
• Strategic thinking
• Visio
• Communication
• Problem Solving
• Market Research
• UML
• Cross Functional Teams

Experience : years

Vacancy : 1