Senior Account Manager

dLocal; São Paulo; Híbrido; BRL 120.000 - 150.000; Tempo integral

Resumo da oferta

A leading payments processor is seeking an experienced account manager to grow a portfolio of strategic client accounts and build strong relationships with clients. With a focus on upselling and cross-selling, this remote role requires over 5 years of B2B sales experience, excellent communication and negotiation skills, and the ability to manage multiple projects simultaneously. The company offers flexibility, travel opportunities, and a dynamic work environment.

Serviços

Flexible schedules

Premium Coursera subscription

Language classes

Social budget

Referral bonus program

Qualificações

• 5+ years of B2B sales or account management experience, preferably in a tech or fintech company.
• Demonstrated success in upselling and cross-selling within existing accounts.
• Excellent communication skills with senior stakeholders.

Responsabilidades

• Manage and grow a portfolio of strategic client accounts across global markets.
• Build strong, long-term relationships with clients by understanding their needs.
• Identify opportunities to upsell and cross-sell additional products and services.

Conhecimentos

B2B sales experience

Account management

Relationship-building

Fluency in English

Negotiation skills

Ability to manage multiple projects

Descrição da oferta de emprego

Why should you join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 emerging‑market countries. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. We are a payments processor and a merchant of record, allowing merchants to enter the world’s fastest‑growing emerging markets. Joining our remote‑first culture gives you flexibility, travel, health and learning benefits, and the chance to work with 1000+ teammates from 30+ nationalities. We are builders, customer‑centric, and we thrive on challenges—if this sounds like you, you’ll fit right in.

What will I be doing?

• Manage and grow a portfolio of strategic client accounts across global markets.
• Build strong, long‑term relationships with clients by understanding their needs and delivering tailored solutions.
• Identify opportunities to upsell and cross‑sell additional products and services to existing clients.
• Collaborate with internal teams to ensure the successful delivery of our solutions.
• Serve as a regional expert, providing insights to support the broader sales and account management strategy.
• Represent the company at industry events, conferences, and through professional networking.
• Contribute to the development and implementation of growth‑oriented operational strategies.

What skills do I need?

• 5+ years of B2B sales or account management experience, preferably in a tech or fintech company.
• Demonstrated success in upselling and cross‑selling within existing accounts.
• Excellent relationship‑building, communication, and negotiation skills—especially with senior stakeholders.
• Ability to manage multiple complex projects and accounts simultaneously with attention to detail.
• A well‑established business network and experience developing strategic partnerships.
• Willingness to take smart risks backed by deep customer understanding and solid strategy.
• Fluency in English is required (other languages are a plus).
• Ability and willingness to travel internationally.

What do we offer?

• Remote work: work from anywhere or one of our offices around the globe.
• Flexibility: flexible schedules driven by performance.
• Fintech industry: dynamic environment, endless opportunities to build and boost creativity.
• Referral bonus program: internal talent referral rewards.
• Learning & development: Premium Coursera subscription.
• Language classes: free English, Spanish, or Portuguese classes.
• Social budget: a monthly budget to chill out with your team (in person or remotely).
• dLocal Houses: rent a house to spend a week anywhere in the world coworking with your team.

For people based in Montevideo (Uruguay) applying to non‑IT roles, 55% monthly attendance to the office is required.

What happens after you apply? Our Talent Acquisition team is invested in creating the best candidate experience possible. You will definitely hear from us. We will review your CV and keep you posted by email at every step of the process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.