SASE Architect/ Customer Success Engineer

Spire Systems; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A technology solutions company seeks an experienced professional for a remote role based in Brazil. The position involves managing relationships with high-touch customers in Latin America, requiring expertise in SASE solutions. Ideal candidates will have 4-5 years of customer success experience and be fluent in Portuguese, with at least beginner English skills. Training will be provided for Prisma Access, making this a great opportunity for those with strong technical skills in customer-facing roles.

Qualificações

• 4-5 years of experience in a customer success role.
• Beginner to intermediate English proficiency required.
• Senior profiles considered if they have customer success experience.

Responsabilidades

• Manage technical relationships with High Touch customers in LatAm.
• Architect design solutions for SASE and offer best practices.
• Provide training for Prisma access to customers.

Conhecimentos

Customer success experience

SASE knowledge

Bilingual (Portuguese and English)

Descrição da oferta de emprego

Overview

This position is 100% REMOTE from BRAZIL ONLY

If it interests you please share your CV IN ENGLISH ONLY, and Availability to speak with me in PST time zone (USA) on WhatsApp

1 year contract+ EXTENDABLE

$4800 Monthly

Responsibilities

• Tech heavy role. Technical SASE with customer facing experience.
• Managing all customers in LatAm in Brazil- Portugese and English
• This role supports 10-15 High Touch customers and SASE (Prisma access)
• Tech skills on SASE access exp, being able to design and architect solution on SASE
• Communicate directly with High end customers; help them architect design for SASE and best practices.
• Training will be given for Prisma access

Qualifications

• 4-5 years experience. Senior profiles are also fine as long as has exp in a customer success role.
• Very little travel required for internal training only.
• Must be good in Portuguese; English beginner to intermediate
• 2 rounds of interviews
• Role location: Recife, BR