Sap Brim Convergent Invoicing - Inglês Fluente

Matilha Estúdio; Curitiba; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading technology solutions provider based in Curitiba is looking for an SAP functional expert with over 10 years of experience in SD/CS areas. The ideal candidate should have a strong background in SAP S/4HANA and the Convergent Invoicing module, alongside excellent project management and communication skills. You will be responsible for resolving production issues, conducting root cause analysis, and supporting end-users in SAP Fiori. A commitment to high-quality solutions and familiarity with agile methodologies is essential.

Qualificações

• 10+ years of SAP experience, especially in SD/CS areas.
• Proficient in SAP S/4HANA Convergent Invoicing module.
• Hands-on functional configuration and design experience.

Responsabilidades

• Engage with IT delivery partners and monitor outputs.
• Resolve production-related issues and document solutions.
• Monitor SAP systems for performance and issues.
• Conduct root cause analysis and implement preventive measures.
• Train end-users and support with SAP Fiori-related issues.

Conhecimentos

SAP functional expertise in SD/CS

Configuration and features of SAP CI

Problem-solving skills

Project management skills

Communication skills

Agile methodologies

Formação académica

SAP certification or relevant training

Certifications in SAP SOM & CRM

Descrição da oferta de emprego

Responsibilities

• Effectively engage with IT delivery partners, prioritize issues and monitor queues and monitor outputs from the team.
• Production Support : At the highest priority, all production related issues should be evaluated, resolved, and documented to ensure a quick and thorough mean time to repair for any issues that arise.
• System Monitoring : Monitoring SAP systems for performance, availability, and potential issues to ensure uninterrupted operations.
• Follow appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management).
• Issue Resolution : Addressing and resolving system issues, incidents, or user problems reported through tickets or alerts, adhering to defined service level agreements (SLAs).
• Root Cause Analysis : Investigating the root causes of recurring issues, identifying patterns, and implementing preventive measures to minimize future disruptions.
• Emergency Response : Being available for on-call support or participating in the resolution of critical issues during non-business hours or in emergency situations.
• Enhancements : Collaborate with end users to enhance the business processes and end user experience.
• Requirement Analysis : Gather and analyze business requirements, and translate them into SAP Integration : Ensure seamless integration of CI with the existing SAP modules and systems.
• Testing : Perform system testing and support user acceptance testing to ensure the quality and functionality of CI, and address any issues or defects.
• Documentation : Create comprehensive documentation, including troubleshooting guides, configuration guides, user manuals, and training materials.
• Training and Support : Provide training and support to end-users and assist in resolving any SAP Fiori-related issues.
• Continuous Improvement : Stay updated on CI best practices and emerging technologies to recommend improvements and optimizations.
• Project Management : Collaborate with project managers and other team members to meet project timelines and deliverables.
• Support and interface with key processes of standard SAP SOM within the SAP BRIM solution including master data, orders, contracts and product modeling for SAP SOM within SAP BRIM / Hybris Billing solution.

Qualifications & Requirements

• Should have 10+ years' experience as SAP functional expert in SD / CS areas.
• Experience with the SAP S / 4HANA Convergent Invoicing module is required.
• Proficient understanding of the configuration and standard features and functions for SAP CI within the SAP BRIM solution is mandatory.
• Minimum 4 years of experience in crafting / developing / maintaining highly scalable and resilient system in the SaaS business models.
• Minimum 3 years of SAP experience implementing SAP BRIM / Hybris Billing.
• Hands on Functional Configuration and Design Experience.
• Certifications in SAP SOM & CRM (preferable).
• Strong understanding of SAP modules, data structure, and business processes, particularly in the context of SAP S / 4HANA.
• Experience in the following areas :
  • Creating BIT Classification
  • Discounts
  • Taxation
  • Specific knowledge of SAP Convergent Invoicing processes within the SAP BRIM solution including billable item management, billing and invoicing processes and integrations is a plus.
• Ability to gather and analyze business requirements and translate them into technical solutions.
• Advises clients on how SAP BRIM CI functionality will deliver business value through the implementation of best practices.
• Has expert knowledge of functional and data flow into and out of CI and impacts to other SAP processes (SOM / CI / FICA).
• Responsible for design and configuration of CI functionality and support related development efforts.
• Responsible for creating functional specifications for business requirements that convey the needed development efforts for the ABAP team.
• Excellent communication and problem-solving skills.
• Project management skills and the ability to work effectively in a team.
• SAP certification or relevant training.
• Ability to adapt to changing project requirements and timelines.
• Strong attention to detail and a commitment to delivering high-quality solutions.
• Familiarity with agile project methodologies.
• Knowledge of other SAP technologies and modules beyond CI is beneficial.