Sales Application Analyst

Dover; Jundiaí; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading company in heat transfer technology seeks an Engineering student or graduate for sales support in Jundiaí. Responsibilities include improving performance indicators, supporting accounts with technical tasks, and managing customer orders. Ideal candidates are proactive, have a solid understanding of thermodynamics, and possess strong English skills.

Qualificações

• Engineering student or graduate.
• Basic knowledge of thermodynamics and heat exchangers.
• Advanced level of English.

Responsabilidades

• Identify, develop, and improve performance indicators.
• Support specific accounts with technical and commercial tasks.
• Analyze customer registration documents and process orders.

Conhecimentos

Proficiency in MS Office

Basic knowledge of thermodynamics

Customer support experience

Advanced level of English

Formação académica

Engineering student or graduate

Descrição da oferta de emprego

At SWEP, we believe our future depends on giving more energy than we take – to our planet and to our people.

As the world's leading supplier of efficient heat transfer technology, we are driving the transition to sustainable energy usage in heat transfer. We are dedicated to creating more from less energy, material, and space.

For us at SWEP, it's more than just a job; it's a commitment to making a difference by finding new ways to make energy last longer – both globally and locally. We aim for record-breaking growth and are looking for individuals who think like entrepreneurs, have an open mind, care about the environment, and want to inspire and be inspired. Join us!

Responsibilities:

• Identify, develop, and improve performance indicators.
• Perform market intelligence work by providing useful information to the account manager.
• Support specific accounts with technical and/or commercial tasks.
• Conduct sales activities related to new customer projects.
• Support HUB customers with their projects (such as implementing new products and technologies) and current projects, focusing on quality and costs.
• Act as a sales representative for internal projects.
• Deliver reports on field failures to internal partners; gather material for decisions and customer reports based on regional sales manager directives; perform quality control.
• Support external vendors.
• Assist Customer Service.
• Analyze customer registration documents.
• Process orders in ERP (Oracle), analyze order portfolios, and manage order releases for shipping.
• Provide telephone service to customers and manage delivery positioning.
• Handle administrative export order processing.
• Coordinate collections with carriers for invoiced orders.
• Prepare, analyze, and respond to sales quotation requests.
• Update monthly control of commercial proposals for the product line.
• Follow the company's mission, vision, values, policies, and objectives.
• Take responsibility and commit to a positive work environment and achieving results.
• Adhere to management, quality, and safety standards and procedures.
• Maintain and conserve company assets under your responsibility.
• Keep your workplace clean and organized.
• Perform other activities as assigned by the manager related to your area.

Requirements:

• Engineering student or graduate.
• Proficiency in MS Office.
• Basic knowledge of thermodynamics and heat exchangers.
• Experience in customer support.
• Advanced level of English.