S&OP Sr Program Manager, BR Supply Chain

Amazon; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading e-commerce company in São Paulo is seeking a Senior Program Manager for their S&OP team. You will improve forecast accuracy and operational efficiency across a global supply chain. The role requires expertise in statistical analysis, forecasting methodologies, and advanced Excel skills. Collaborate with cross-functional teams to design best practices and implement system enhancements. The ideal candidate holds a Bachelor's degree and has experience in S&OP and business intelligence.

Qualificações

• Bachelor's degree required.
• Experience in S&OP or demand planning is a must.
• Proficiency in Excel, including VBA/macros.

Responsabilidades

• Drive forecast accuracy improvements.
• Implement planning system optimizations.
• Architect scalable forecasting solutions.

Conhecimentos

Forecasting methodologies

Statistical analysis

Advanced Excel

Business intelligence

English proficiency

S&OP expertise

Formação académica

Bachelor's degree

PMP certificate or MBA in supply chain

Ferramentas

Excel

ERP systems (e.g., SAP, Oracle)

Statistical software (e.g., Python, R)

Descrição da oferta de emprego

Amazon is looking for a motivated individual for the profile of Senior Program Manager for S&OP team to keep delighting our customers by fulfilling products from Amazon and our Selling Partners at the fastest possible speed, on-time and at the lowest possible cost. In this critical role, you will be responsible for driving forecast accuracy and operational efficiency across our global supply chain network. As a senior S&OP analyst, you will leverage advanced analytics, optimize global planning tools, and implement process improvements to reduce forecast deviations and enhance operational productivity. Working closely with Operations, Transportation, and cross‑functional teams, you will be instrumental in developing sophisticated forecasting methodologies and standardizing planning processes across regions. This position requires a blend of technical expertise in planning systems, strong analytical capabilities, and the ability to drive change in a complex, fast‑paced environment. This role is a blend of short‑term execution and long‑term strategic planning, that requires quick decision‑making, with incomplete data, while also thinking big and influencing the long‑term direction of the Amazon Brazil Fulfillment Operations.

Key Job Responsibilities

• Forecast Optimization & Strategic Planning:
  • Design and implement sophisticated forecasting methodologies;
  • Develop statistical models to improve prediction accuracy;
  • Create scenario planning frameworks to address demand variability;
  • Partner with Operations teams to align forecasts with operational capabilities;
  • Lead strategic initiatives to reduce forecast deviations and biases.
• Global Planning Tools & Systems Enhancement:
  • Evaluate and optimize input parameters in global planning systems;
  • Identify and correct systematic biases in planning tools;
  • Standardize data input methodologies across regions;
  • Develop validation protocols for planning system inputs;
  • Create feedback loops to continuously refine planning algorithms;
  • Coordinate with IT teams to implement system improvements.
• Process Excellence & Automation:
  • Architect scalable forecasting solutions leveraging advanced planning tools;
  • Implement automation to streamline routine planning processes;
  • Design and maintain planning systems integration;
  • Establish best practices for forecast exception management;
  • Drive standardization of planning processes across regions.
• Advanced Analytics & Performance Management:
  • Conduct complex statistical analysis to identify forecast deviation patterns;
  • Develop root cause analysis frameworks for forecast accuracy issues;
  • Create predictive models to anticipate operational challenges;
  • Quantify financial impacts of forecast accuracy improvements;
  • Analyze cross-regional variances in forecast accuracy.
• Metrics Development & Reporting:
  • Establish KPIs to measure forecast accuracy and bias;
  • Create dashboards for real‑time performance monitoring;
  • Develop audit protocols for forecast quality assurance;
  • Lead continuous improvement initiatives based on performance data;
  • Track and report on planning tool optimization impacts.

Qualifications

• Bachelor's degree;
• Experience with forecasting and statistical analysis;
• Experience using Excel at an advanced level including practical knowledge of VBA/macros and advanced Excel functions;
• Experience delivering results for large, cross‑functional initiatives/projects;
• Experience in business intelligence and analytics;
• Experience optimizing for short‑term execution while planning for long‑term technical capabilities;
• Experience in S&OP, demand planning, or similar analytical roles;
• Advanced English;
• PMP certificate or MBA in supply chain management, operations, engineering, analytics or related field;
• Knowledge of technical skills such as coding/statistics (Python, R, Django, Spark, etc.), data visualization, research;
• Knowledge of ERP systems (e.g. SAP, Oracle, Coupa) in large organizations;
• Experience with statistical methods (e.g., A/B Testing, Regression);
• Knowledge of supply chain management concepts – forecasting, planning, sourcing, optimization and logistics or equivalent.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.