Remote Travel Specialist

Sweetcarolinatravels; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A travel agency is seeking a Remote Travel Specialist to support clients throughout their travel journeys. This role involves engaging with clients, managing bookings, and providing insights on travel destinations. Ideal candidates will have strong communication skills and customer service experience, preferably in travel. Flexibility to work remotely and access to exclusive travel perks are offered. Join a community that values connections and memorable experiences.

Serviços

Exclusive travel perks

Industry-only discounts

Professional development and mentorship

Qualificações

• Experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Ability to adapt quickly to new systems and booking tools.

Responsabilidades

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates, modifications, and special requests.
• Provide accurate insights on destinations and agency procedures.
• Confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Conhecimentos

Strong written communication

Strong verbal communication

Customer service experience

Attention to detail

Tech-savvy

Descrição da oferta de emprego

As a Remote Travel Specialist, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel Agency,prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.

Support travelers with booking updates, modifications, cancellations, and special requests.

Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.

Follow up to confirm trip details and gather feedback post-travel.

Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

Exclusive travel perks and access to industry-only discounts.

Professional development through ongoing training, mentorship, and team support.

Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

Strong written and verbal communication skills.

Experience in customer service—ideally in travel, tourism, or hospitality.

High attention to detail with strong organizational and follow-through habits.

Tech-savvy and quick to adapt to new systems and booking tools.

A genuine love for travel and helping others design unforgettable journeys.