Production Support Consultant (Brazil Localization Expert)

Genpact; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A global consulting firm is urgently seeking a strong Consultant in Brazil for production support involving ABAP and Brazil localization. The ideal candidate will be proficient in Business English and native Portuguese. This position does allow for remote work and involves addressing user issues via ServiceNow. Candidates are expected to collaborate with ERP systems and may provide after-hours support if critical issues arise. A degree in B.E. / B. Tech / MCA or equivalent is required. Kindly share your profile to apply.

Qualificações

• Strong experience in ABAP.
• Proven experience in Brazil localization.
• Open to learn new tools and skills as needed.

Responsabilidades

• Address/Resolve user's issues raised via ServiceNow ticket.
• Collaborate with ERP as needed to resolve issues.
• May need after hours support in case of critical issues.

Conhecimentos

ABAP

Business English

Native Portuguese

Collaboration with ERP

Formação académica

B.E. / B. Tech / MCA or equivalent

Ferramentas

Mastersaf DFE

One Source Tax One

Descrição da oferta de emprego

About the Company

Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

About the Role

Genpact is urgently looking for a strong Consultant for one of our precious clients in Brazil. If you are interested kindly share profile at Production Support Consultant in Brazil (Tax Tools exp)

Location

Brazil (Can be Remote)

Salary

As per the Market

Responsibilities

• Strong experience in ABAP.
• Production support.
• Proven experience in Brazil localization.
• Business English is mandatory apart from native Portuguese skill.
• Need to take transition from existing team.
• Address / Resolve user's issues raised via ServiceNow ticket within the stipulated time / SLA.
• Follow the defined processes.
• Collaborate with ERP (inbound / outbound) as needed to resolve issues.
• Prepare, Participate in status report / meetings.
• May need after hours support in case of critical issues (very rare).
• In general, no travel is expected as part of the job.
• Remote location-based work is acceptable.
• Open to learn new tools, skills as needed on the job by leveraging their experience, expertise.

Qualifications

Minimum Qualifications / Skills :

• B.E. / B. Tech / MCA or equivalent

Preferred Qualifications / Skills :

• Experience as a Techno Functional consultant in any or a few of the following tools - Mastersaf DFE, One Source Tax One

Contact

Best Regards, Manohar Swamy, DTAI Hiring Team, Genpact

E : [e-mail]

Equal Opportunity Statement

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training..