Product Designer / UX/UI Conversational AI

Hiflex Group; Macapá; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading design firm in Brazil seeks a skilled designer with expertise in Information Architecture, Interaction Flow documentation, and UX writing. Candidates should be fluent in English and have experience in testing conversational solutions through WhatsApp. This role requires familiarity with Agile and Design Thinking methods, as well as hands-on experience with digital product design. The ideal candidate will thrive in strategic design environments and be adept at utilizing collaboration and prototyping tools.

Qualificações

• Strong capability in Information Architecture and documentation.
• Experience testing conversational or interaction-based solutions.
• Hands-on experience shaping digital products and services.

Responsabilidades

• Create and maintain flowcharts and documentation.
• Test and QA conversational solutions via WhatsApp.
• Document bugs and feedback for developers.

Conhecimentos

Information Architecture

Interaction Flow documentation

UX Writing

Agile methodologies

Design Thinking

Ferramentas

Figma

Miro

Webflow

Adobe CS

Descrição da oferta de emprego

Key Requirements English-speaking (mandaroty)

Design & Documentation Skills

Strong capability in Information Architecture, Interaction Flow documentation, and UX Writing

Comfortable working within UI constraints (this is not a Figma- or visual-heavy role)

Ability to create and maintain system- and conversation-oriented flowcharts (e.g. FigJam), clearly documenting :

Flow variations and bifurcations

Conditions and logic

How flows connect and interact with other systems

Strong UX writing skills, including guidance on how the assistant should and should not communicate in generative responses

Testing & QA Exposure

Experience testing conversational or interaction-based solutions

Ability to document bugs, interaction issues, and design gaps clearly and feed these back to developers and the client

Note : Testing environment is via WhatsApp, and only Brazilian phone numbers can interact with it (mandatory requirement)

Additional information

Familiarity with Agile and Design Thinking methods

hands-on experience shaping digital products, services, and / or new ventures (or equivalent experience) in roles such as Service Designer, Value Proposition / Business Designer or CX / Digital Product Designer, etc.

Skillset expertise focused on strategic design, research, UX / UI, service design, omnichannel experience design, and / or digital product design

Experience with all parts of the design process, from early-stage insights gathering to strategy definition, concepting, and prototyping

Fluency in working with state-of-the-art collaboration and prototyping tools (e.g., Figma, Miro, Webflow, Adobe CS), exposure to GenAI Design tools