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A leading technology company in São Paulo is seeking a Customer Excellence Advisory Lead (CEAL) to guide customers in leveraging data through architectural design and support. The role involves recognizing and resolving customer needs, collaborating across teams, and enhancing product offerings with insights from the field. Ideal candidates will have extensive experience with cloud platforms and big data technologies, strong communication skills, and a commitment to continuous learning.
Customer Excellence Advisory Lead (CEAL) aims to enable customers to fully leverage their data by offering top-tier architectural guidance and design. As part of the Oracle Analytics Service Excellence organization, our team includes Solution Architects who specialize in Oracle Analytics Cloud, Oracle Analytics Server, Big Data Services and Fusion Data Intelligence. Our main goal is to ensure the successful adoption of Oracle Analytics.
We engage with customers and partners globally, building trust in Oracle Analytics. We also collaborate with Product Management to enhance product offerings and share our insights through blogs, webinars, and demonstrations.
Career Level - IC4