Role purpose :
The Regional Payroll Advisor for the Americas has responsibility for managing the relationship with the Global Payroll service provider for a number of other country payrolls in their Area including the US, Mexico and some smaller South American payroll populations. They work closely with the in‑country Payroll Provider teams to provide employees with a first‑class, legally compliant payroll addition, develop strong working relationships with HR, the business streams and auditors, and ensure that all tight payroll deadlines are met.
Key Responsibilities :
- Work with the local TMF in‑country teams (or agents) to ensure payrolls are managed to high‑quality accuracy and on time.
- To be the main contact point for TMF for all countries under their responsibility.
- Oversee non‑HR related pay/deductions inputs such as expenses and other taxable benefits that require reporting through payroll.
- Manage the data flow to TMF within the TMF timeframes.
- Perform payroll checks and controls, examining each payroll run for accuracy before final payroll sign‑off.
- Act as the employee contact point for any post‑payroll‑run related queries and provide employees with good service (this process will subsequently be incorporated into a service‑desk tool).
- Manage any employee escalations by discussing with the Head of Global Payroll HR or TMF as necessary.
- Ensure countries under their responsibility are compliant for employer benefit reporting, including year‑end reporting (if not managed by TMF). For example, employee pay/benefit statements.
- Support internal/external audit queries if specific to countries in their area.
- Work on continuous‑improvement initiatives supported by TMF HR and the Global Head of Payroll to ensure the most efficient payroll process.
Technical / Professional Qualifications / Requirements :
Payroll qualifications:
- Strong technical payroll experience/knowledge required.
- Working knowledge of US, Mexico and/or Brazil payroll; other country payroll knowledge will be an advantage.
- Proficient in Excel VLOOKUP and pivot tables.
- Experience using HCM Success Factors system is an advantage.
- Excellent interpersonal listening and oral communication skills.
Strong managerial competencies:
- The ability to work to deadlines while maintaining accuracy and attention to detail.
- Handling multiple priorities effectively.
- Ability to work using own initiative.
- Strong problem‑solving abilities, including understanding root‑cause analysis.
- Proven track record of successfully managing operations with a focus on quality, driving change, and delivering effective service to customers.
- Experience in identifying and mitigating operational risk through effective controls.
Outstanding work ethic with a high degree of confidentiality.
Sound judgment and proactive action in communicating with and managing stakeholders.
Key Skills :
- Data Entry
- Paychex
- QuickBooks
- Accounting
- 10 Key Calculator
- Paylocity
- Microsoft Excel
- Payroll
- ADP
- Administrative Experience
- Human Resources
- Bookkeeping
Employment Type :
Advisor
Experience :
years
Vacancy :
1