Order Management Specialist

Vaisala; Rio de Janeiro; Presencial; BRL 40.000 - 60.000; Tempo integral

Resumo da oferta

A global measurement solutions company is seeking a Remote Order Management Specialist in Brazil. This role involves supporting sales through order management and customer communication while building strong customer relationships. Candidates should have a high school diploma, relevant experience, and be fluent in Portuguese and English. A positive attitude and proficiency in MS Office are essential.

Qualificações

• 2-3 years of experience in relevant field or equivalent education and experience.
• Ability to work in fast-paced, high-volume environments.
• Positive professional attitude at all times.

Responsabilidades

• Support sales to meet quarterly and yearly targets by managing orders and communication.
• Work with multiple departments to resolve customer issues.
• Maintain and build customer relationships.

Conhecimentos

Attention to detail

Organization skills

Time management

Multi-tasking

Flexibility

Self-motivated

Communication in Portuguese

Communication in English

Formação académica

High school diploma

Ferramentas

MS Office (Word, Excel, Outlook, PowerPoint)

Descrição da oferta de emprego

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Order Management Specialist

Vaisalais a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most – from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. Our team of over 2,300 experts and 59 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong.

Why Join Us?

We are currently searching for anOrder Management Specialist in the Brazil region. As an Order Management Specialist, you will be responsible for having an in-depth knowledge of Company products and services in order to effectively manage all customer phone calls correctly. With the ability to effectively communicate and understand the needs and wants of the customer, Order Management will ensure solid communication to ensure the customer’s complete satisfaction. This is a remoteposition.

What's Your Role?

• Support sales to meet sales targets quarterly and yearly including entry of sales orders, tracking customer deliveries, providing quotations, and other duties as required to support the sales.
• Work with Sales, Accounting, Shipping and other departments internally to solve Customer issues.
• Assisting in customer pricing, orders, and general information.
• Overcome technical and business objections of prospective customers.
• Emphasizes saleable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
• Estimates date of delivery to customer, based on knowledge of company production and delivery schedules.
• Builds and maintains customer relationships.
• Prepares reports of business transactions.
• Enters new customer data and other sales data for current customers into computer database.
• Works with outside sales representatives to keep account activities and literature up to date.
• Investigates and resolves customer problems.
• Assist with customer documentation and vendor forms.
• Collections of bad debt with customers.

What Will You Bring?

• High school diploma and 2-3 years of experience, or equivalent combination of education and experience.
• Strong attention to detail and organization skills.
• Excellent time management and multi-tasking.
• Be able to work in fast-past, high volume capacity.
• Maintain positive professional attitude at all times.
• Experience in MS Office-Word, Excel, Outlook, PowerPoint.
• Must be flexible, self-motivated, have a take charge attitude and prioritize tasks from a variety of supervisors.
• Required fluency in Portuguese and English, Spanish would be a plus.

Please send your application including resume soon. We will close the application process when we have a suitable number of qualified candidates.

Ready to take every measure for the planet?Apply at the latest onSeptember 30th, 2025via the application form.