Oracle Cloud

Tata Consultancy Services; Santarém; Híbrido; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading IT services company in Brazil seeks a skilled Oracle Cloud support analyst. Key responsibilities include providing support for Oracle Cloud Financial Modules, resolving issues, and collaborating with users and global teams. Candidates should have experience in Oracle cloud support, advanced English skills, and knowledge of month-end processes. This role offers opportunities for professional development, international experience, and a collaborative work environment. Benefits include health insurance, meal vouchers, and support for certifications.

Serviços

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal/Food Voucher

Childcare assistance

Gympass

Psychological assistance

Reimbursement of Certifications

Online courses and live training

International experience opportunity

Discount with Universities and Language Schools

Referral bonus

Performance recognition

Free Mentoring Career Platform

Qualificações

• Experience in Oracle cloud Support (R2A) is required.
• Ability to explain real-life scenarios or challenges encountered during support.
• Must understand integration from outside applications into Oracle cloud.
• Experience in Month end close process is essential.

Responsabilidades

• Provide support for Oracle Cloud Financial Modules.
• Resolve issues and fix bugs.
• Collaborate with users to understand their challenges.
• Work with Oracle on Service requests.
• Collaborate with the Global Support team in India for issue resolution.

Conhecimentos

Oracle cloud Support

Advanced English

Cloud implementations & support

Issue resolution

Collaboration with users

Ferramentas

Oracle Cloud (GL, Fixed Assets, Cash Management)

Descrição da oferta de emprego

Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for ORACLE Cloud , Hybrid in Sao Paulo who wants to learn and transform his career.

Responsibilities & Expectations

Your duties include:

• Candidate must have experience in Oracle cloud Support (R2A)
• Should be able to explain couple of real life scenarios or challenges they have encountered during support and have fixed.
• what is day in a life of a support analyst
• Should understand how integration from outside application works into Oracle cloud.
• Must have experience in Month end close process.
• Should be willing to come to office 2 days a week if needed.
• Advanced English.

Must-Have

• Broad experience in cloud implementations & support
• Senior resources with hands-to-keyboard capabilities to configure Oracle Cloud (GL, Fixed Assets, Cash Management)
• Very good understanding of Brazil related localization in Oracle cloud

Good-to-Have

• Able to work independently with customer
• Agile way of working

Roles and Responsibilities

• Oracle Cloud Financial Modules – Support
• Issue resolution and fix
• Collaborate and meeting with users to understand the issue
• Work with Oracle on Service request
• Work with Global Support team located in India and collaborate for smooth issue resolution
• Period close activities

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Brazil
• A collaborative, diverse and innovative environment that encourages teamwork.

Benefits

• Health insurance
• Dental Plan
• Life insurance
• Transportation vouchers
• Meal/Food Voucher
• Childcare assistance
• Gympass
• TCS Cares – free 0800 that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

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