Oracle Cloud

Tata Consultancy Services; Pindamonhangaba; Híbrido; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Uma empresa de serviços de TI em Pindamonhangaba, SP, está em busca de um Analista de Suporte Oracle Cloud. O candidato ideal deve ter ampla experiência em suporte e implementações de nuvem, além de um sólido entendimento da localização brasileira no Oracle Cloud. O trabalho envolve resolver problemas e colaborar com equipes globais para garantir a resolução suave de questões. A empresa oferece um ambiente colaborativo, oportunidades de desenvolvimento profissional e benefícios como assistência médica e vouchers. O domínio do inglês é essencial.

Serviços

Seguro saúde

Plano dental

Vale transporte

Vale alimentação

Assistência infantil

Reembolso de certificações

Mentoria gratuita

Parcerias com universidades

Qualificações

• Ampla experiência em implementações de nuvem e suporte.
• Capacidades práticas de configuração de Oracle Cloud (GL, Fixed Assets, Cash Management).
• Capacidade de trabalhar de forma independente com o cliente.

Responsabilidades

• Suporte aos Módulos Financeiros do Oracle Cloud.
• Resolução de problemas e correções.
• Colaboração com usuários para entender as questões.

Conhecimentos

Experiência em suporte Oracle Cloud

Entendimento da localização brasileira no Oracle Cloud

Inglês avançado

Ferramentas

Oracle Cloud

Descrição da oferta de emprego

Oracle Cloud Tata Consultancy Services • Pindamonhangaba, São Paulo, Brazil

Descrição da vaga

Come to one of the biggest IT Services companies in the world!! Here you can transform your career!

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for ORACLE Cloud, Hybrid in Sao Paulo who wants to learn and transform his career.

Responsibilities and Expectations

Candidate must have experience in Oracle cloud Support (R2A)

Should be able to explain a couple of real life scenarios or challenges they have encountered during support and have fixed.

What is day in a life of a support analyst

Should understand how integration from outside application works into Oracle cloud.

Must have experience in Month end close process.

Should be willing to come to office 2 days a week if needed.

Advanced English.

Must-Have

Broad experience in cloud implementations & support

Senior resources with hands-to-keyboard capabilities to configure Oracle Cloud (GL, Fixed Assets, Cash Management).

Very good understanding of Brazil related localization in Oracle cloud.

Good-to-Have

Able to work independently with customer.

Agile way of working.

Responsibilities / Expectations from the Role

Oracle Cloud Financial Modules – Support.

Issue resolution and fix.

Collaborate and meeting with users to understand the issue.

Work with Oracle on Service request

Work with Global Support team located in India and collaborate for smooth issue resolution.

Period close activities.

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Brazil
• A collaborative, diverse and innovative environment that encourages teamwork.

What do we offer?

TCS Benefits – Brazil:

• Health insurance
• Dental Plan
• Life insurance
• Transportation vouchers
• Meal / Food Voucher
• Childcare assistance

Gympass

TCS Cares – free 0800 that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates.

Partnership with SESC.

Reimbursement of Certifications.

Free TCS Learning Portal – Online courses and live training.

International experience opportunity.

Discount Partnership with Universities and Language Schools

Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire.

TCS Gems – Recognition for performance.

Xcelerate – Free Mentoring Career Platform

Inclusive Culture

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!