Oracle Cloud

Tata Consultancy Services; Cambé; Híbrido; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading IT services company is seeking an experienced Oracle Cloud Support Analyst in Brazil. The role involves resolving issues within Oracle Cloud Financial Modules and collaborating with global support teams for effective issue resolution. Ideal candidates will have experience in cloud implementations, a strong English proficiency, and the willingness to work hybrid. The company offers multiple benefits including health and dental plans, transportation vouchers, and opportunities for professional growth.

Serviços

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal / Food Voucher

Childcare assistance

Gympass

Free psychological assistance

Legal, social and financial assistance

Reimbursement of certifications

Online courses and live training

Discount partnership with universities

Bonus for referring candidates

Performance recognition program

Free mentoring career platform

Qualificações

• Experience in Oracle cloud support (R2A).
• Ability to explain real-life scenarios encountered during support.
• Understanding of integration from external applications into Oracle cloud.
• Experience in month-end close process.
• Broad experience in cloud implementations & support.

Responsabilidades

• Support Oracle Cloud Financial Modules.
• Resolve issues and fixes.
• Collaborate with users to understand issues.
• Work with Oracle on service requests.
• Period close activities.

Conhecimentos

Oracle cloud support

Cloud implementations

Advanced English

Issue resolution

Collaboration

Descrição da oferta de emprego

Come to one of the biggest IT Services companies in the world!!

Here you can transform your career!

Why to join TCS?

Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.

The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment. We are looking for ORACLE Cloud, Hybrid in Sao Paulo who wants to learn and transform his career. In this role you will :

(responsibilities)

Candidate must have experience in Oracle cloud Support (R2A). Should be able to explain a couple of real‑life scenarios or challenges they have encountered during support and have fixed what is day in a life of a support analyst. Should understand how integration from outside applications works into Oracle cloud. Must have experience in month‑end close process. Must be willing to come to office 2 days a week if needed.

Advanced English

Must‑Have: Broad experience in cloud implementations & support; senior resources with hands‑to‑keyboard capabilities to configure Oracle Cloud (GL, Fixed Assets, Cash Management); very good understanding of Brazil‑related localization in Oracle cloud.

Good‑to‑Have: Able to work independently with customers; an agile way of working.

Responsibility of / Expectations from the Role

Oracle Cloud Financial Modules – support. Issue resolution and fix. Collaborate and meet with users to understand the issue. Work with Oracle on service requests. Work with the Global Support team located in India and collaborate for smooth issue resolution. Period close activities.

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Brazil• A collaborative, diverse and innovative environment that encourages teamwork. What do we offer?

TCS Benefits – Brazil: Health insurance, Dental Plan, Life insurance, Transportation vouchers, Meal / Food Voucher, Childcare assistance, Gympass. TCS Cares – free psychological assistance (24 hrs/day), legal, social and financial assistance to associates. Partnership with SESC. Reimbursement of certifications. Free TCS Learning Portal – online courses and live training. International experience opportunity. Discount partnership with universities and language schools. Bring Your Buddy – by referring people you become eligible to receive a bonus for each hire. TCS Gems – recognition for performance. Xcelerate – free mentoring career platform.

At TATA Consultancy Services we promote an inclusive culture, we always work for equity.

This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity.

All our opportunities are based on these principles.

We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality.

Come to be a TCSer!