Manager Platform Services Transition - La Ou

The Coca-Cola Company; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading beverage company is seeking a Platform Services Transition Manager to drive change management and facilitate the adoption of platform services in the LATAM region. This role requires a strong understanding of marketing and analytics, exceptional stakeholder communication, and the ability to design effective training programs. Candidates should have significant experience in project management and capability building. The position promotes an inclusive culture and continuous learning.

Qualificações

• 10 years of significant marketing and analytics experience.
• Experience working in cross-functional and cross-geographical teams.
• Direct experience with capability definition and implementation.

Responsabilidades

• Develop and execute a comprehensive change management strategy for platform services.
• Engage with stakeholders to build excitement and drive buy-in.
• Design and deliver training programs for the community.

Conhecimentos

Strong Negotiation Skills

Process design

Change Management

Agile Ways-Of-Working

Design thinking capability

Descrição da oferta de emprego

Platform Services Transition Manager LATAM OU

Focus, Scope & Impact

• Architect Change: Develop and execute a comprehensive change management strategy to seamlessly transition clients to our platform services. Identify potential roadblocks and design innovative strategies to overcome resistance, ensuring a smooth and successful adoption process.
• Stakeholder Engagement Extraordinaire: Engage with stakeholders at all levels, from C-suite executives to end-users, building excitement and driving buy-in for our platform services. Your exceptional communication skills will foster a culture of understanding, alignment, and support across the LATAM OU.
• Training Maven: Design and deliver training programs that empower our community to harness the full potential of our platform services. Your expertise will equip teams with the necessary skills and knowledge, ensuring maximum proficiency and adoption.
• Champion of Adoption: Develop adoption plans tailored to each client’s unique needs and provide ongoing support to address any challenges. Your dedication will help clients embrace our platform services, resulting in measurable business impact and value realization.
• Collaboration Catalyst: Foster cross-functional collaboration by working closely with marketing, analytics, IT, and data management teams. Facilitate seamless integration of our platform services into existing workflows, ensuring alignment and maximizing value for clients.
• Knowledge Sharer: Document the change management process, lessons learned, and best practices associated with platform service transitions.
• Continuous Improvement Obsessed: Identify potential opportunities and drive progress and optimization in services and platforms, through detailed feedback highlighting impact on the work that matters the most.

Function Related Activities / Key Responsibilities

• Ability to orchestrate multiple high-level stakeholders to land global guidelines and platforms guaranteeing business continuity.
• Ability to analyze complex issues, develop and align solutions across functions to define and propose direction.
• Ability to influence, mobilize and champion change management across the region and teams.
• Analytics experience with marketing protocols and consumer trackers is preferred.
• This role will not have formal direct reports but will work with a large network of colleagues across the marketing function and platform services.

Related Work Experience

• Significant Marketing, Analytics experience and / or Digital (10 years)
• Direct experience with capabilities and process definition and implementation.
• Preference for individuals with experience in project management and capability building experience.
• Experience working in cross-functional and cross-geographical teams is preferred.
• We are looking for change agents that are passion about new ways of working.
• Design thing

Mastery Of ( Required )

• Strong Negotiation Skills
• Process design and execution (model, mindset, and governance)
• Leading agenda, strategic holistic thinking and influence power
• Change Management and Culture Transformation
• Demonstrable Network & Communities of Practice Leadership & External Stakeholder Management
• Agile Ways-Of-Working
• Design thinking capability

Communication Focus

• Role will require frequent communication with OU Functions (Marketing, Strategy, O2O, IT, etc.).
• MKT LT, OU Marketing Ops / Capability, Platform Services leaders and OU Platform Services Translation in other OUs.

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference.

We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves.

We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve.

We believe that our culture is one of the reasons our company continues to thrive after 130+ years.

Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.