Logistics Coordinator, LATAM

Deel; Teletrabalho; BRL 264.000 - 371.000; Tempo integral

Resumo da oferta

A global logistics provider is seeking a Logistics Coordinator to streamline logistics processes. Responsibilities include managing customer shipments, resolving issues, and preparing documents. The ideal candidate has at least 4 years of logistics experience, excellent communication skills, and the ability to work in a fast-paced environment. This role offers remote flexibility and a range of competitive perks and benefits based on the employee's location.

Serviços

Stock grant opportunities

Remote work flexibility

WeWork access

Qualificações

• Minimum of 4 years in logistics, shipping, import/export, or a related role.
• Excellent verbal and written communication skills.
• Able to adapt to changes.
• Strong organizer, detail-oriented, and can work in a fast-paced environment.
• Knowledge of International Customs laws/regulations is advantageous.

Responsabilidades

• Facilitate the seamless flow of customer outbound and returns.
• Handle customer enquiries related to shipping, tracking, and delivery.
• Manage device repairs and warranties.
• Prepare shipping documents and labels while ensuring compliance.
• Liaise with carriers for timely delivery and customs clearance.

Conhecimentos

Logistics experience

Communication skills

Organizational skills

Ability to adapt

Ferramentas

Carrier software

MS programs

G Suite

Slack

Descrição da oferta de emprego

Location

Mexico, Brazil, Colombia, Puerto Rico, Argentina

Employment Type

Full time

Location Type

Remote

Department

COGS, Customer Success, Customer Success, Deel IT

Job Overview

We are looking for a Logistics Coordinator to join our operations team and help streamline our logistics processes across multiple regions. The Logistics Coordinator will play a key role in ensuring the smooth flow of goods throughout Deel IT’s global supply chain. You will be responsible for coordinating the transportation, delivery, and distribution of products to customers worldwide. This role requires strong organizational skills, attention to detail, and the ability to collaborate effectively with various internal teams, suppliers, and third‑party logistics providers. As part of Deel IT’s logistics team, you will help optimize shipping operations, reduce costs, and enhance the customer experience.

Key Responsibilities

• Facilitate the seamless flow of customer outbound and returns, and ensure responses are within our internal SLA.
• Responsible to customer enquiries related to shipping, tracking, delivery in a timely and professional manner.
• Handling customer complaints and issues related to collections and deliveries.
• Managing the end to end process for device repairs and warranties.
• Coordinating with internal teams to resolve issues and streamline operations.
• Preparing shipping documents and labels through carrier software, whilst ensuring local customs compliance regulations are always adhered to.
• Assisting with organising shipments, both domestic and international.
• Monitoring shipments to ensure seamless delivery.
• Liaise with carriers to ensure timely delivery/ customs clearance of shipments.
• Maintaining accurate records of all shipment documentations.
• Ensure all customs invoices for international shipments are fully compliant for export and subsequent re‑import.
• Anticipate, identify and resolve problems that could delay the release or movement shipments, ensuring Government/Customs compliance is adhered to at all times.
• Open investigations and submit claims with carriers and see the process through from start to end.
• Assist with other tasks/projects assigned by the Global Logistics Manager

About you

• Minimum of 4 years in logistics, shipping, import/ export or a related role.
• Excellent verbal and written communication skills.
• Able to adapt to changes.
• A strong organiser, efficient worker who is detail orientated and can work in a fast‑paced environment.
• Experience with carrier software is a plus - MS programs, G Suite, Slack, and general computer literacy is essential
• Knowledge of International Customs laws/regulations and export compliance policies, documentation and processes would be advantageous.
• Understanding of customs documentation and procedures is essential.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access

Equal‑Opportunity Statement

At Deel, we’re an equal‑opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel‑specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up‑to‑date job listings at Deel by visiting our careers page. Deel is an equal‑opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at [e-mail].

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