KYC Operations Associate Analyst Global Consumer

Wise; São Paulo; Híbrido; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A financial services company in São Paulo is seeking a KYC Operations Associate Analyst to perform customer due diligence for compliance purposes. The role involves conducting CDD and EDD reviews, maintaining accurate records, and communicating with customers effectively. Candidates should have at least 1 year of experience in operations, preferably in AML or compliance roles. This full-time position offers a hybrid working model and various benefits, including health and dental allowances, paid time off, and a self-development budget.

Serviços

Salary of 6680 BRL per month

Hybrid working model

Annual self-development budget

Health and dental allowance

Paid vacation and time off

Parental leave and childcare assistance

Qualificações

• Minimum of 1 year of experience in CDD / EDD / AML or compliance roles.
• Basic knowledge of global KYC / AML compliance regulations and standards.
• Flexibility to work in shifts.

Responsabilidades

• Conduct initial and ongoing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews.
• Perform and document customer risk assessment based on collected information.
• Ensure compliance with data privacy regulations and internal data security protocols.

Conhecimentos

Excellent verbal and written English skills

Ability to take decisions

Strong communication and interpersonal skills

Attention to detail

Analytical skills

Formação académica

1 year of experience in Operations

Descrição da oferta de emprego

Job Overview

A KYC Operations Associate Analyst is responsible for performing timely customer due diligence to complete the KYC process. The Agent will be engaged in research and analysis, using information supplied by external businesses and consumer customer information already within the organization, external vendor tools, and their overall experience to effect due diligence controls on customers and counterparties of various characteristics.

Duties and Responsibilities

Duties and responsibilities :

Customer and business onboarding: Conduct initial and ongoing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews. Take risk-based approach decisions in your reviews ensuring risk mitigation standards are met. Collect, analyze and verify customer information according to KYC / AML guidelines and understand potential risks associated with each customer type. Assess customer identity documents online company registries, complex business structures, ultimate beneficial ownership, customer source of wealth documentation, adverse media screening and other sources to make your decisions.

Transaction monitoring and periodic reviews: Review customer transaction history and provide insights into customer behaviour patterns that may indicate risks. Conduct periodic reviews and analyze changes in customers history and account usage.

Documentation and record keeping: Ensure customer records are accurate and updated as required. Maintain organized and detailed records of customers and decisions made during the KYC process. Ensure compliance with data privacy regulations and internal data security protocols.

Risk assessment and escalation: Perform and document customer risk assessment based on collected information. Escalate to relevant teams when identifying activities exceeding our internal risk tolerance. Identify potential money laundering and fraudulent activities and file Suspicious Activity Reports as needed ensuring proper documentation and rationale.

Customer communication: Effective communication with customers by the relevant communication channels that Wise operates with (e.g. phone, email and chat).

KPIs: Perform your tasks and responsibilities within the expected key performance indicators set by the leadership team.

Other: Tasks that are related to the position and are assigned to you by your lead. Participating in meetings, training, internal and external events.

Qualifications

Please submit your resume in English to be considered

Excellent verbal and written English skills (additional language skills are a plus) with the ability to clearly articulate your thoughts.

A minimum of 1 year of experience in Operations (preferably in CDD / EDD / AML or compliance roles).

Basic knowledge of global KYC / AML compliance regulations and standards.

Ability to take decisions and apply risk-based approach at your work.

Punctual, independent, proactive and willing to get things done.

Excellent communication and interpersonal skills, strong organizational skills, attention to detail, analytical skills and ability to adhere to strict KPIs in a fast paced and high pressure environment.

Ability to handle routine.

Ability to work autonomously within a limited variety of well-defined procedures and practices.

Capable of identifying gaps in policies and processes and providing detailed feedback including examples when possible through the established communication channels.

Flexible to work in shifts. We work when our customers need us the most including early mornings, day times, afternoons, late evenings, weekends and public holidays as per business needs.

Benefits

Salary for this role is 6680 BRL per month.

RSUs in a rapidly growing company after a year with us.

Hybrid working model – a combination of work-from-home and from the office.

Wisers can work remotely for 90 days a year. By remote we don't just mean from home but from wherever in the world you choose to.

An annual self-development budget.

Health and dental allowance for you and your dependents.

Company-paid: Life Insurance and an EAP program.

Paid time off: 30 days vacation, 3 Me days, 1 volunteer day annually.

A paid 6-week sabbatical leave after four years.

18-weeks of paid parental leave after a year with us and child care assistance.

Transportation vouchers, meal and food vouchers.

For everyone everywhere. We're building money without borders, without judgment or prejudice too. We believe teams are strongest when they're diverse, equitable and inclusive.

We’re proud to have a truly international team and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute toward our mission and able to progress in their careers.

Company Information

Remote Work: No.

Employment Type: Full-time.

Key Skills

Business, Information Management, Accounting, Corporate Risk Management, Faculty, Jms.

Vacancy: 1.