E-Commerce (Shopify) Practice Lead

Oowlish; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A rapidly growing software development company in Brazil is seeking an experienced E-Commerce (Shopify) Practice Lead. The ideal candidate will own and scale the Shopify practice, drive client engagements, and improve online store performance through strategic consulting. Responsibilities include optimizing conversion rates, collaborating with designers, and identifying opportunities for account growth. The role demands strong expertise in Shopify, excellent communication, and a passion for technology and e-commerce.

Serviços

Competitive salary

Stock options

Premium benefits

Professional development opportunities

Qualificações

• 5+ years of experience in e-commerce with a focus on Shopify.
• Proven record of improving conversion rates for online stores.
• Strong communication skills in English, especially for client interactions.

Responsabilidades

• Act as the primary contact for Shopify clients and understand their business.
• Analyze store performance and propose optimization initiatives.
• Collaborate with UX/UI designers to enhance user experience.

Conhecimentos

E-Commerce expertise

Shopify knowledge

CRO principles

UX/UI understanding

SEO fundamentals

Client communication

Ferramentas

Shopify Analytics

GA4

Hotjar

Klaviyo

Descrição da oferta de emprego

Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team. We collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. The company is Great Place to Work certified, offering opportunities for professional development, growth, and a chance to make a significant international impact. Remote work is available to support a balanced work-life approach. We are looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.

About the Role

At Oowlish, we help growing brands turn Shopify into a true e-commerce growth engine—not just a storefront. As we evolve from execution-focused delivery to long-term strategic partnership, we are looking for an E-Commerce (Shopify) Practice Lead to own and scale our Shopify practice. The core of this position is strategy, consulting, and ownership.

You will act as the main point of contact for Shopify clients, deeply understanding their business, diagnosing opportunities, and guiding them toward measurable improvements in conversion rate, AOV, UX/UI, SEO, site-speed, promotions, and overall e-commerce performance. You will work closely with developers and designers by setting priorities, defining scope, and ensuring high-quality delivery—without being responsible for writing code or implementing features yourself. Your role is to translate business objectives into clear, actionable roadmaps and guide execution through the team, ensuring that work delivered has a measurable business impact. This role also has a strong commercial and growth component. You will identify upsell and expansion opportunities within existing accounts, contribute to new proposals and pre-sales conversations, and help position Shopify as a long-term growth partner for clients. This position is ideal for someone who thinks like a business owner, communicates confidently with stakeholders, and knows how to balance strategy, delivery, and revenue growth within Shopify ecosystems.

Responsibilities

• Client Ownership & Strategy – Act as the primary point of contact for a portfolio of Shopify clients; develop a deep understanding of each client's business, customers, and goals; proactively identify opportunities to improve conversion, revenue, and user experience; translate business objectives into a clear, prioritized Shopify roadmap.
• CRO & Performance Optimization – Analyze store performance using Shopify Analytics, GA4, and other tools; identify conversion bottlenecks and optimization opportunities across the funnel; propose and prioritize CRO initiatives and experiments; track results and clearly communicate impact to clients.
• UX / UI Collaboration – Work closely with UX/UI designers to ensure designs are conversion-focused and Shopify-friendly; provide feedback grounded in usability, performance, and business impact; maintain a high bar for visual quality and user experience.
• SEO & Shopify Best Practices – Ensure Shopify stores follow SEO and performance best practices; collaborate with designers and developers to embed SEO into UX and technical decisions; make smart use of Shopify features, themes, and apps to maximize value.
• Delivery & Team Coordination – Plan and manage the workload of Shopify developers; break initiatives into clear, actionable tasks and priorities; ensure high-quality, on-time delivery across all client work; act as a quality gate before work reaches clients.
• Account Growth & Business Development – Identify upsell and expansion opportunities within existing accounts; help scope new initiatives and support sales conversations when needed; strengthen long-term client relationships by delivering consistent value.

Must Have

• 5+ years of experience in e-commerce, ideally with a strong Shopify focus
• Proven experience improving conversion rates and online store performance
• Deep understanding of Shopify (admin, themes, apps ecosystem)
• Strong knowledge of CRO, UX/UI principles, and SEO fundamentals
• Experience working closely with developers and designers
• Excellent communication skills and comfort working directly with clients
• Fluent or advanced English proficiency (written and spoken) as this role involves direct communication with international clients

Nice to Have

• Experience in an agency or consulting environment
• Shopify Plus experience
• Familiarity with tools like Hotjar, Klaviyo, and A/B testing platforms
• Experience supporting sales or account growth
• Portuguese and/or Spanish proficiency (written and spoken) is a strong plus, especially for international clients

Apply and Let’s Talk

If you enjoy thinking like a business owner, care deeply about great UX, and know how to turn Shopify into a growth engine, we’d love to hear from you. Apply and let's talk.

What We Offer

Strategic Impact : Redefine how software is built

Innovation Hub : A collaborative environment where your vision directly shapes our competitive edge in the market

Comprehensive Package : Competitive salary, stock options, and premium benefits

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

If you would like more information about how your data is processed, please contact us.

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