DR Retention/Sales

Support Services Group; Santiago; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

An established industry player is seeking enthusiastic call center representatives to join their rapidly growing team. In this role, you will leverage your exceptional communication skills to assist customers, providing them with valuable insights into various products and services. With a strong focus on customer satisfaction, you will ensure that clients receive the best possible experience. The company prides itself on promoting from within, offering numerous growth opportunities and a supportive work environment. If you are looking for a dynamic role with a chance to advance your career, this position is perfect for you.

Serviços

$1,000 Loyalty Bonus

Up to RD$300 per hour

Weekly Pay

Meal Subsidy

Back home transportation after 5:00pm

Set Schedules / Two days off guaranteed

Growth Opportunities

Great Job Environment

Great Onsite Activities

Qualificações

• Fluent in English and Spanish with strong communication skills.
• Ability to build rapport with customers and meet performance measures.

Responsabilidades

• Assist and educate customers on products and services.
• Provide solutions that fit customers' needs based on inquiries.

Conhecimentos

Fluent English

Fluent Spanish

Communication Skills

Customer Service

Ferramentas

Computer Systems

Descrição da oferta de emprego

Are you looking for opportunities to work for a rapidly growing company with room for advancement? At Support Services Group, 95% of leadership is hired from within. SSG builds careers! Our company has grown over 400% in the last 12 months. So, there is a ton of room for growth and opportunity.

Job Description:

As a call center representative (Soft Sales or Customer Service), you will assist and educate customers on our products and services. You will be utilizing your excellent communication skills while providing a superior customer experience to your prospective clients.

Responsibilities:

1. Use high-value support to meet our technology, product, and service targets, through an explanation of the overall value, features, and benefits of all products and services offered.
2. Assess the needs of inbound customers to answer questions about products and services and provide solutions that fit customers' needs.

Benefits:

1. $1,000 Loyalty Bonus (applicable to selected Programs)
2. Up to RD$300 per hour
3. Weekly Pay
4. Meal Subsidy
5. Back home transportation after 5:00pm
6. Set Schedules / Two days off guaranteed
7. Growth Opportunities
8. Great Job Environment
9. Great Onsite Activities

Success Factors:

1. Must Speak fluent English & Spanish
2. Meeting performance measures
3. Demonstrates ability to build rapport with customers
4. Proficiency in computer systems