Customer Success Manager

Fabri Holdings; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A dynamic content editing company is seeking a Full-Time Client Success professional to work remotely. In this role, you will onboard clients, ensure their satisfaction, and manage multiple relationships in a fast-paced environment. Successful candidates should have experience in client success and sales, with strong organizational skills. This position offers performance-based incentives and growth opportunities.

Serviços

Performance-based incentives

Clear structure with defined goals

Opportunity for growth

Work-from-home flexibility

Qualificações

• Experience in a client success and sales role.
• Strong organizational skills and attention to detail.
• Ability to thrive in a fast-paced and performance-driven environment.

Responsabilidades

• Onboard clients with ideation calls to get them excited about the process.
• Ensure all clients are happy and consistently check up on them.
• Follow up with clients to ensure they are enjoying their experience.
• Manage multiple clients in a fast-paced environment.
• Consistently meet performance metrics related to sales and marketing.

Conhecimentos

Client success experience

Sales skills

Organizational skills

Attention to detail

Descrição da oferta de emprego

We are a rapidly growing company specializing in Editing Content services. Our high-intent prospects mean we need motivated and detail-oriented individuals to coach our clients on how to navigate the idea creation and maintaining relationships. If you're experienced in a client success role and sales/influence and thrive in a fast-paced environment, we want you to join our dynamic team.

Position:

Full-Time Client Success

Location:

Remote (Work From Home)

Hours:

Monday to Friday, 9AM - 5PM or 11 AM to 7PM Eastern Time

Compensation & Benefits:

• Performance-based incentives
• Clear structure with defined goals
• Opportunity for growth with a competitive pay structure
• Work-from-home flexibility

Key Responsibilities:

• Onboard clients with ideation calls to get them excited about the process
• Make sure all clients are happy and always checking up on them
• Follow up with clients to ensure they are enjoying their experience
• Manage multiple clients in a fast-paced environment
• Consistently meet performance metrics related to sales and marketing

Requirements:

• Experience in a client success and sales role
• Strong organizational skills and attention to detail
• Ability to thrive in a fast-paced and performance-driven environment
• Proven track record of being in sales and in a client success role

If you are a results-driven individual with sales and customer success experience, we'd love to hear from you!

How to Apply:

Please submit your resume and a brief description of your relevant experience.