Chief of Staff / Business Operations Lead | Belo Horizonte | REMOTE

OpsArmy; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A growing operations company is seeking a Chief of Staff based in Belo Horizonte, Brazil. This role involves driving strategic initiatives, managing projects across departments, and supporting the CEO's execution efforts. The ideal candidate should have strong consulting experience and excellent communication skills, alongside a proactive approach to problem-solving. Applicants should be comfortable working in a remote environment and managing multiple workstreams efficiently.

Qualificações

• 2+ years in consulting, business operations, project management, or ops leadership.
• Demonstrated ownership and initiative.
• Fluent English communication skills.
• Ability to manage multiple workstreams.
• Comfort with spreadsheets and KPI tracking.

Responsabilidades

• Manage company operating cadence and weekly priorities.
• Own cross-functional projects and improve hiring processes.
• Assist the CEO in planning and execution.
• Create scalable documentation and processes.

Conhecimentos

Consulting experience

Project management

Strong writing and communication

Stakeholder management

Data analysis

Ferramentas

Notion

Airtable

Google Sheets

Slack

Asana/Jira

Zapier/Make

Descrição da oferta de emprego

Chief of Staff / Business OperationsChief of Staff / Business Operations Lead (Remote, Generalist Operator — ex-Consulting preferred)

Location / Schedule

Must have 4+ hours overlap with U.S. Eastern Time (ET), with flexibility for key meetings.

Apply here:

https://operationsarmy.com/application

Why this role exists

We're scaling OpsArmy and building an execution engine that can grow into a broader platform. The CEO needs a high-agency operator who can take messy problems, create clarity, and drive execution across teams—fast.

This role is designed to be a force multiplier: part strategy, part operations, part project/program management.

What you'll do (core responsibilities)

1) Run the company operating cadence

• Build and manage weekly priorities, KPI tracking, and follow-up discipline
• Create lightweight systems: meeting agendas, decision logs, action items, owners, deadlines
• Keep teams aligned and execution moving without things slipping through cracks

2) Own cross-functional projects end-to-end

• Lead initiatives across operations, recruiting, customer success, finance, and internal tooling
• Examples: improving hiring funnel, onboarding process, QA and delivery workflows, client retention playbooks, margin improvement initiatives
• Coordinate stakeholders, unblock issues, and ensure delivery on time

3) Be the CEOs right hand on execution + analysis

• Turn goals into plans (milestones, risks, dependencies, resourcing)
• Draft clear memos, updates, and recommendations
• Bring structure to ambiguous decisions and propose the best path forward

4) Build documentation and scalable processes

• Create SOPs, templates, and playbooks so execution becomes repeatable

What success looks like (first 60–90 days)

• Weekly execution rhythm is tight: priorities are clear, owners accountable, and deadlines met
• A simple KPI dashboard exists and is used weekly (sales, retention, delivery, hiring)
• 2–4 critical workflows are documented and improved measurably
• CEO time is protected and shifted toward high-leverage work (strategy, deals, key hires)

Your'e a sharp generalist who can think like a consultant and execute like an operator.

Required

• 2+ years in consulting, business operations, project/program management, or ops leadership (or equivalent)
• Extremely high ownership and initiative (you dont wait to be told)
• Strong writing and communication in English
• Ability to manage multiple workstreams and drive stakeholders
• Comfort with basic data analysis (spreadsheets, dashboards, KPI tracking)

Nice to have

• Experience in a fast-paced startup or services business
• Familiarity with tools like Notion, Airtable, Google Sheets, Slack, Asana/Jira, Zapier/Make
• Basic understanding of automation/AI workflows (not required, but a plus)

Working style

• Remote, async-friendly, high accountability
• Direct feedback, fast iteration, and clear standards
• Measured on outcomes, reliability, and impact

Chief Of Staff • Belo Horizonte, State of Minas Gerais, Brazil