Carrier Relationship Manager, Global Sales

House of F; Belo Horizonte; Híbrido; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Uma empresa de soluções de comunicação está buscando um Gerente de Relacionamento para gerenciar vendas na América. O candidato ideal deve ter mais de 3 anos de experiência em A2P messaging e habilidades fortes de comunicação e negociação. O trabalho envolve aquisição de clientes, gestão de contas e colaboração com equipes internas. Fluência em inglês e português é essencial, e a disposição para viagens na América Latina é necessária. Se você tem paixão por conectar empresas a seus clientes, esta pode ser a oportunidade ideal para você.

Qualificações

• Mínimo de 3 anos de experiência em A2P messaging ou telecomunicações.
• Experiência em desenvolvimento de negócios ou gestão de contas-chave.
• Fortes habilidades de comunicação e gerenciamento de relacionamentos.
• Entendimento do mercado de iGaming no Brasil é um diferencial.
• Capacidade de trabalhar de forma independente e em equipe.

Responsabilidades

• Identificar e ter como alvo novas oportunidades de negócios.
• Construir e manter relacionamentos com clientes existentes.
• Conduzir negociações de contratos e fechar negócios.
• Colaborar com equipes internas para oferecer experiências excepcionais ao cliente.
• Manter registros precisos de todas as atividades de vendas.

Conhecimentos

Experiência em A2P messaging

Desenvolvimento de negócios

Gestão de contas

Fluência em inglês

Fluência em português

Habilidades de comunicação

Habilidades de negociação

Relatórios e análise

Ferramentas

Sistemas CRM

Descrição da oferta de emprego

Descrição da vaga

We are looking to hire for a Relationship Manager, Global Sales who will be managing business at the American Continent (north and south). Please read the details below and if it sounds like you, reach out to us.

About The Company

With an experience of over 11+ years and counting, our client is a leading business communication solutions company with the core focus on integrated express telecommunications.

The company specialises in developing dynamic products and services that drive scalable customer engagement for our clients, thereby helping them build brand loyalty to grow their business even in saturated marketplaces.

Our 600+ strong clientele is a testament to our expertise in enhancing business customer connectivity which organically translates our products into one of the strongest touch points for our clients’ brands.

Job Description

Our client is a leading global messaging and connectivity provider, delivering enterprise grade A2P (Application-to-Person) SMS solutions across international markets. We enable businesses to communicate reliably with their customers worldwide through innovative messaging services.

Role and Responsibilities

• Client Acquisition – Identify and target new business opportunities within assigned markets. Engage with prospective clients through cold calls, emails, and networking to drive sales growth.
• Attend regional messaging events.
• Onboard local aggregators in the region.
• Should have understanding around bilateral deals in A2P.
• Account Management – Build and maintain strong, long‑term relationships with existing clients. Act as the primary point of contact for assigned accounts, ensuring customer satisfaction and identifying opportunities for upselling and cross‑selling the company's products and services.
• Negotiation & Closing – Lead contract negotiations, prepare proposals, and close deals. Ensure seamless transitions from sales to the implementation team, ensuring client expectations are set and met.
• Collaboration – Work closely with internal teams such as marketing, product, and customer success to deliver exceptional customer experiences. Provide feedback on market trends, client feedback, and competitive intelligence to help shape the company’s offerings.
• Reporting & Analysis – Maintain accurate records of all sales activities, customer interactions, and opportunities in CRM tools. Provide regular updates to leadership on sales performance, forecasts, and key metrics.

Qualifications and Skills

• Minimum 3+ years of experience in A2P messaging, telecom, or a closely related industry.
• Proven track record in business development or key account management within international or Latin American markets.
• Excellent communication, negotiation, and relationship management skills.
• Strong understanding of the iGaming landscape in Brazil is a plus.
• Ability to work independently and collaborate with cross‑functional teams.
• Willingness to travel across Brazil and Latin America as needed.

Preferred Qualifications

• Fluency in English is required; Portuguese is essential, and knowledge of Spanish or other languages in Latin America is a strong advantage.
• Familiarity with CRM systems and data‑driven sales processes.
• Experience working with international or global clients in a fast‑paced, target‑driven environment.