Bilingual Technical Support (Portuguese/English) - Future Openings (São Paulo Brazil)

Tenable; São Paulo; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A cybersecurity solutions provider is seeking a Technical Support Engineer in São Paulo, Brazil. The role requires strong networking knowledge and the ability to configure complex software in Windows and Linux environments. Candidates must be fluent in both English and Portuguese. Join a vibrant team dedicated to delivering exceptional customer service and support. The ideal candidate will have experience in support or systems administration. This is a great opportunity to grow within a leading company in the cybersecurity field.

Qualificações

• Prior support or systems administration experience is a plus.
• Ability to configure and support software in complex environments.

Responsabilidades

• Ensure clients maximize their use of products.
• Develop troubleshooting skills in real-world scenarios.

Conhecimentos

Networking

Windows configuration

Linux support

Customer service

Fluent in English

Fluent in Portuguese

Descrição da oferta de emprego

Who is Tenable?

Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!

What makes Tenable such a great place to work?

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!

The Technical Support Function at Tenable

Tech Support Engineers (TSEs) and other customer facing team members ensure that our clients get the most from our products. They build real‑world troubleshooting skills and customer service savvy that enables them to move into more senior roles in Professional Services, Sales, Research or Engineering.

Role Expectations and Requirements

We generally look for individuals who have prior support or systems administration experience. However, it’s more important to have a baseline of knowledge in Networking, along with the ability to configure and support complex software in Windows and Linux environments. For Technical Support roles we look for English and Portuguese fluency (read/write/speak) based in São Paulo, Brazil.

#LI-MM1

Equal Employment Opportunity

We’re committed to promoting Equal Employment Opportunity at Tenable – through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact [e-mail] for further assistance.

Tenable Data Consent Statement

Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation (“GDPR”). Please click here to review.

For California Residents: The California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please click here to review.