Bilingual Customer Service Representative (Spanish / Portuguese) São Paulo, Brazil

TTEC; São Paulo; Híbrido; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading technology company is hiring a Bilingual Customer Service Representative to provide exceptional support in Spanish. The role involves generating business opportunities and maintaining customer relationships, with initial remote work transitioning to the Santo Amaro office. Candidates should possess a high school diploma and experience in customer service, along with strong communication skills. Benefits include medical insurance, growth opportunities, and a dynamic work environment.

Serviços

Medical Insurance

Dental Insurance

Nursery Aid

Life Insurance

Growth opportunities

GymPass partnership

Qualificações

• Experience in Customer Service is essential.
• Ability to work in a team and assimilate new tools.
• Ease of access to the Santo Amaro region.

Responsabilidades

• Generate business opportunities for executives.
• Provide information regarding technology solutions.
• Organize meetings and confirm executive participation.

Conhecimentos

Fluent level of Spanish

Computer skills, especially in MS Excel

Strong verbal and written communication skills

Trustworthy and professional

Formação académica

High School Diploma

Completed or ongoing higher education in technology

Ferramentas

Sales Force experience

Descrição da oferta de emprego

We are looking for talented people to help us deliver exceptional bilingual (Spanish) customer service as a Bilingual Customer Service Representative at TTEC - WORKING REMOTE initially, and later working from the office location (Santo Amaro region). Our client is a technology global leader of cloud data services.

Responsibilities

• Customer service to generate business opportunities for executives from all over Latin America
• Providing information regarding a technology solution
• Prospection for arranging meetings and confirming the participation of executives in events
• Database update and spreadsheet filling

Requirements

• Fluent level of Spanish
• High School Diploma
• Experience in Customer Service
• Excellent interpersonal relationship, teamwork spirit, ease in mastering and assimilating new tools
• Strong verbal and written communication skills
• Easy access to the Santo Amaro region

Plus

• Completed or ongoing higher education in the technology field
• Sales Force experience

Skills

• Computer skills, especially in MS Excel
• Ease in mastering tools
• Trustworthy and professional about the use of the confidential information you have access to
• Focus on quality of service and respect for deadlines and customer care

Additional information

Salary : R$ 1.667,88+ VT + VR or VA

Benefits

Medical Insurance, Dental Insurance, Nursery Aid, Life Insurance, Growth opportunities, Dynamic and Friendly Working Environment, Partnerships with Universities, Language Schools and Gyms (GymPass)

Schedule

125 h (part-time)

Location

Santo Amaro (Cenesp)

Hiring Regime

CLT

Why TTEC?

As a leading global provider of experience, engagement and growth solutions, TTEC helps companies offer their customers simple, personal and amazing experiences across all communication channels.

At TTEC you can enjoy a dynamic career that offers exciting opportunities for professional development and career growth. Our dynamic and inclusive culture is based on a set of values that guide our relationships with our business partners, our clients and each other.

Founded in 1982 and with more than 50,000 employees operating on six continents, we combine technology and humanity to help our business partners deliver an excellent customer experience, building loyalty and expanding their business. Together, our two divisions (TTEC Digital and TTEC Engage) help companies make every customer contact‑whether in person, online, over the phone, in social media, or through a mobile app‑simple, personal, and exceptional!

Not only will you have the chance to create amazing experiences for yourself, you will help create them for others. So join our team and take your career to amazing places!

TTEC is proud to be an equal opportunity employer and prioritizes hiring people with disabilities (Law 8,213)