Shift Manager jobs in United Arab Emirates
Front Desk Supervisor
Hilton Worldwide, Inc.
Bar Supervisor
Clap Restaurant -DIFC
Food and Drink Supervisor - Camelia Lounge - Waldorf Astoria Ras Al Khaimah
Hilton Worldwide, Inc.
Workshop Supervisor (workshop service advisor category)
1st-jobs.com
Construction Supervisor (Electrical & Instrumentation)
UnitedYou Ventures
Facilities Supervisor
Leading Edge
Hotel Cleanliness Supervisor (UAE National) - Marriott Al Forsan
Marriott Hotels Resorts
Connect with headhunters to apply for similar jobsSales Director / Team Lead
Lobo Management
Hotel Cleanliness Supervisor- Ajman Saray, a Luxury Collection Resort
Marriott Hotels Resorts
Electrical Supervisor (HV Cable Jointing) M / F
SPIE Global Services Energy
Guest Experience Supervisor - AYS (UAE National) - Marriott Al Forsan
Marriott Hotels Resorts
Production Supervisor
Chef Middle East
Fabrication Supervisor
Management Solutions International MSI
Restaurant Supervisor
Quttainah Specialized Hospital - Dubai
Van Sales Supervisor - Traditional Trade & HoReCa - Dubai
Antal International
Workshop Supervisor
Sundus Recruitment and Outsourcing Services, Abu Dhabi
Accounting Supervisor, Income Audit
Sheraton Grand Hotel, Dubai
Warehouse Supervisor
Ingram Micro Gulf
Multi Property Finance Supervisor
Marriott Hotels Resorts
Guest Experience Supervisor - Holiday Inn & Staybridge Suites Dubai Business Bay
InterContinental Hotels Group
Front Desk Supervisor
Job summary
A global hospitality group in Dubai is seeking a Front Desk Supervisor to oversee front desk operations and ensure exceptional guest service. The ideal candidate will have strong front office experience, excellent communication skills, and a passion for hospitality. Responsibilities include managing team performance, handling guest inquiries, and maximizing sales through effective upselling. Competitive salary and dynamic work environment offered.
Qualifications
- Experience in hotel, leisure, or retail sector is essential.
- Strong commercial awareness and ability to drive sales is required.
- Must have excellent supervisory and communication skills.
Responsibilities
- Supervise the Front Desk operations to ensure high service standards.
- Monitor team performance and maintain front desk appearance.
- Handle Guest requests and complaints promptly.
Skills
Education
A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.
DoubleTree by Hilton Jumeirah Beach, The Walk, PO Box 2431, Dubai D94
- Supervise Front Desk operations during your assigned shift to a consistently high standard
- Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
- Advise your shift team of any special events or VIP Guests in the hotel that day
- Monitor the appearance, standards, and performance of Team Members with an emphasis on training and teamwork
- Maximize sales revenues through up-selling and marketing programs
- Manage Guest requests, inquiries, and complaints promptly and completely
- Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
- Front Office experience in the hotel, leisure, and/or retail sector
- Strong commercial/business awareness and demonstration of sales capabilities
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- Excellent supervisory, inter-personal, and communication skills
- A passion for delivering exceptional levels of Guest service
- A relevant supervisory/management certificate/diploma or degree
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job: Guest Services, Operations, and Front Office
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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