Safety Supervisor à United States

• Lead and manage a team of 1520 grocery store supervisors across a geographical area.
• Supervise performance of instore grocery order fulfillment process pick pack and handover to riders.
• Ensure strict adherence to food handling and packing SOPs.
• Ensure bestinclass operational metrics order preparation time picker utilization item replacement compliance and item out of stock etc. while ensuring customer experience is not compromised.
• Develop store specific processes/workflows where required to ensure efficient store operations.
• Handle realtime coordination with customer care and rider teams to ensure orders are dispatched on time and resolve customer complaints if any.
• Work closely with 3PLs picker recruitment training and performance management.
• Manage rostering of pickers and store supervisors to ensure shift coverage and efficient operations.
• Manage performance coach and train store supervisors.

• 57 years previous job experience in order fulfillment and management of pickers.
• 23 years experience of order fulfillment operations in grocery stores.
• Data driven decision making Is comfortable with Excel/Google sheet and dashboards.
• Basic food handling experience.
• Has managed a large team of pickers before.
• Well organized able to multitask and work in a fastpaced environment.
• Open minded; continually seeks to find new and creative ways to accomplish tasks.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship building skills.
• Excellent decisionmaking abilities.
• Effective issue resolution skills.
• Passion enthusiasm reliability and drive results in present capacity.
• UAE Driving license is a must

Remote Work : No

Employment Type : Fulltime