Front Office Supervisor & Guest Experience Lead

Marriott Hotels & Resorts; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a guest service supervisor to manage guest check-ins and ensure exceptional service. Responsibilities include verifying guest identities, training employees, and handling payments while adhering to hospitality standards. Candidates should possess a high school diploma and at least 1 year of supervisory experience. This role offers a dynamic environment with opportunities for growth in the hospitality industry.

Qualifications

• 1 year of related work experience required.
• 1 year of supervisory experience preferred.
• No specific licenses or certifications required.

Responsibilities

• Process guest check-ins and verify identity and payment.
• Train and evaluate employees as a supervisor.
• Ensure adherence to quality standards in guest service.

Skills

Guest relations

Cash handling

Supervisor skills

Communication

Problem-solving

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality company in Dubai is seeking a guest service supervisor to manage guest check-ins and ensure exceptional service. Responsibilities include verifying guest identities, training employees, and handling payments while adhering to hospitality standards. Candidates should possess a high school diploma and at least 1 year of supervisory experience. This role offers a dynamic environment with opportunities for growth in the hospitality industry.