Office Assistant jobs in United Arab Emirates
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Guest Experience Expert Telephone Operator (Arabic Speaker) | Aloft Abu Dhabi
Job summary
A leading hospitality company in Abu Dhabi is looking for Guest Experience Experts to enhance guest experiences through a variety of services. In this role, you will be responsible for addressing guest needs, delivering exceptional service, and performing physical tasks. The ideal candidate will have a high school diploma, with no related work or supervisory experience required. This is an entry-level position that offers opportunities for growth in a dynamic environment.
Qualifications
- No related work experience required.
- No supervisory experience required.
- No license or certification needed.
Responsibilities
- Deliver a wide range of services to guests.
- Address guest requests and operational needs.
- Perform physical tasks, including lifting and moving items.
Education
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform personal appearance and communications are professional.
Guest Experience Experts will be on their feet and moving around (stand, sit or walk for an extended time; move through narrow, confined or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands‑on approach to work (move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability, veteran status or other basis protected by applicable law.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.