School Front Desk Receptionist & Parent Support

Pharmaceuticals; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

An educational institution is seeking a friendly Customer Service Representative to join its administrative team in Sharjah. The role involves providing excellent customer service to parents and students, managing inquiries, and supporting various administrative tasks. Ideal candidates should have strong communication skills and experience in similar roles. Fluency in English is essential, and knowledge of Arabic is a plus.

Qualifications

• Experience in customer service or receptionist role preferred.
• Strong communication skills and ability to engage with diverse individuals.
• Ability to work effectively under pressure in a fast-paced environment.

Responsibilities

• Greet and assist parents, students, and visitors professionally.
• Handle inquiries via phone calls and emails efficiently.
• Provide accurate information regarding school programs and policies.

Skills

Previous experience as a Customer Service Representative

Excellent verbal and written communication skills

Strong interpersonal and problem-solving abilities

Proficiency in MS Office

Ability to multitask and work under pressure

Positive attitude

Fluency in English

Tools

MS Office

Job description

An educational institution is seeking a friendly Customer Service Representative to join its administrative team in Sharjah. The role involves providing excellent customer service to parents and students, managing inquiries, and supporting various administrative tasks. Ideal candidates should have strong communication skills and experience in similar roles. Fluency in English is essential, and knowledge of Arabic is a plus.