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Butlers Manager - Luxury Guest Experience Lead
Job summary
A luxury hospitality resort in the United Arab Emirates is seeking a Butlers Manager to oversee guest relations and butler services. The role requires 2–3 years of experience in luxury settings with strong leadership and operational skills. Responsibilities include managing daily operations, resolving guest concerns, and ensuring a high standard of service. The ideal candidate will be discreet, organized, and excel in communication. Benefits include a competitive tax-free salary and comprehensive healthcare.
Benefits
Qualifications
- 2–3 years of experience in luxury hospitality or butler services.
- Solid understanding of health & safety standards.
- Proven ability to handle guest relations in premium service environments.
Responsibilities
- Oversee daily operations of Guest & Butler Services.
- Lead and develop the team for maximum productivity.
- Manage VIP guest requests and ensure special arrangements.
- Resolve escalations and coordinate with other departments.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.