Luxury Butler Services Supervisor

AccorHotels Middle East; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A luxury hotel company in Dubai is seeking an Assistant Head Butler responsible for ensuring exceptional guest service standards. This role includes leadership and training of the Butler Services team, overseeing guest interactions, and maintaining operational excellence. Candidates should have a Bachelor’s degree and at least two years of supervisory experience in a similar role, with a strong attention to detail and interpersonal skills. Flexibility in scheduling is essential for this position.

Benefits

Competitive salary

Training opportunities

Career advancement

Qualifications

• Minimum two to three years’ experience as a Butler, with at least two years at the supervisory level.
• Fluency in English; additional languages are an advantage.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.

Responsibilities

• Oversee all aspects of the Butler Services department.
• Ensure highest levels of personalized guest service.
• Supervise daily operations and allocate butlers according to guest requirements.

Skills

Leadership

Organizational skills

Interpersonal skills

Attention to detail

Guest service

Problem-solving

Education

Bachelor Degree from School for Tourism & Hotel Management

Job description

A luxury hotel company in Dubai is seeking an Assistant Head Butler responsible for ensuring exceptional guest service standards. This role includes leadership and training of the Butler Services team, overseeing guest interactions, and maintaining operational excellence. Candidates should have a Bachelor’s degree and at least two years of supervisory experience in a similar role, with a strong attention to detail and interpersonal skills. Flexibility in scheduling is essential for this position.