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Outlet Supervisor

AccorHotel

Dubai

On-site

AED 120,000 - 200,000

Full time

Yesterday
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Job summary

A leading luxury hospitality organization seeks an Outlet Supervisor (Turkish Speaker - Butler) for its Dubai location. This role involves supervising daily operations while providing exceptional butler services to Turkish-speaking guests. The ideal candidate will have significant experience in luxury hospitality, strong leadership abilities, and fluency in Turkish and English. The position offers a dynamic work environment with opportunities for professional growth while upholding the highest standards of service.

Qualifications

  • Fluency in Turkish and English with excellent communication skills.
  • Proven experience in a supervisory role within luxury hospitality.
  • Expertise in butler services and high-end customer care.

Responsibilities

  • Oversee daily operations ensuring guest satisfaction.
  • Provide personalized butler services for Turkish-speaking guests.
  • Lead and mentor a team fostering a culture of excellence.

Skills

Fluency in Turkish
Fluency in English
Leadership skills
Organizational skills
Customer care
Problem-solving skills

Education

Bachelor's degree in Hospitality Management
Professional butler certification
Job description
Overview

We are seeking a highly skilled Outlet Supervisor (Turkish Speaker - Butler) to join our luxury hospitality team in Dubai United Arab Emirates. In this unique role you will combine supervisory responsibilities with exceptional butler services ensuring our Turkish-speaking guests receive world-class experiences.

Responsibilities
  • Oversee the daily operations of assigned outlets ensuring smooth service delivery and guest satisfaction
  • Provide personalized butler services to Turkish-speaking guests anticipating their needs and exceeding expectations
  • Lead and mentor a team of staff fostering a culture of excellence and continuous improvement
  • Manage guest requests complaints and special arrangements with utmost professionalism and efficiency
  • Coordinate with other departments to ensure seamless guest experiences across all touchpoints
  • Maintain impeccable standards of cleanliness organization and presentation in all assigned areas
  • Implement and uphold company policies procedures and service standards
  • Monitor inventory levels and assist in procurement processes as needed
  • Participate in training programs and stay updated on industry trends and best practices
  • Serve as a cultural liaison for Turkish-speaking guests providing insights and recommendations
Qualifications
  • Fluency in Turkish and English (bilingual) with excellent communication skills in both languages
  • Proven experience in a supervisory role within the luxury hospitality industry
  • Demonstrated expertise in butler services and high-end customer care
  • Strong leadership abilities with a track record of managing and developing teams
  • Exceptional organizational and time management skills
  • Advanced problem-solving and decision-making capabilities
  • In-depth knowledge of Turkish culture and customs
  • Proficiency in luxury hospitality standards and etiquette
  • Bachelors degree in Hospitality Management or related field (preferred)
  • Professional butler certification (preferred)
  • Flexibility to work varying shifts including weekends and holidays
  • Ability to maintain composure and deliver exceptional service in high-pressure situations
  • Proven track record of building strong relationships with discerning clientele
Remote Work

No

Employment Type

Contract

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