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Technical Account Manager: Solutions & Success Advocate
Job summary
A leading technology company in the UAE is seeking a Technical Account Manager. The role involves serving as a key liaison between customers and internal teams, ensuring successful technical integration and collaboration. Candidates should have a relevant Bachelor's degree, proven experience in customer success, and a deep understanding of APIs and mobile billing. Strong relationship-building skills are essential for maximizing customer satisfaction and driving outcomes.
Qualifications
- Proven experience in managing external customers and matching business requirements with product capabilities.
- Deep understanding of alternative payment methods and mobile carrier billing.
- Ability to work independently and as part of a team.
Responsibilities
- Serve as a liaison between customers and internal teams for technical integration.
- Build strong relationships with customers to help them achieve technical objectives.
- Oversee technical delivery, ensuring a seamless customer journey.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.