Customer Support Specialist jobs in United Kingdom

• Execute direct sales strategies to drive growth and expand market share in the assigned segments.
• Identify new business opportunities and develop new market segments for cybersecurity and IT infrastructure solutions.
• Sell the entire portfolio of GCG solutions including Cybersecurity Smart Infrastructure Cloud Computing Data Centers and GCG Offered Solutions & Services
• Build and maintain strong longlasting client relationships across various industries.
• Develop a deep understanding of client business needs and establish a professional consultative relationship.
• Work closely with internal teams to craft compelling proposals deliver presentations and negotiate the best deals.
• Address and resolve client issues promptly ensuring satisfaction and longterm success.
• Execute detailed accountlevel plans set by Sales providing accurate sales forecasts on a monthly quarterly and annual basis.
• Report on sales activities including presentations meetings and closed deals ensuring alignment with business objectives
• Look for opportunities to grow existing client relationships by offering additional products and services that match their evolving needs.
• Lead negotiations for contracts ensuring that agreements align with company policies while meeting client expectations.
• Close deals and ensure smooth transition from sales to implementation.
• Represent the company at industry events and conferences when needed to network and expand brand awareness.

• Bachelors degree in engineering Business Administration Marketing Sales or a related field.
• Professional certifications in relevant areas (e.g. Cybersecurity Cloud Computing Digital Transformation) are a plus

At least 5 years of proven sales experience within IT Solutions Managed Services or related industries.

Demonstrated success in achieving and exceeding sales targets with a solid track record in B2B sales.

Strong account management skills.

Strong understanding of the IT solutions landscape including Cybersecurity Cloud Computing Data Centers and Managed & Services.

Ability to articulate and simplify technical offerings to clients and partners effectively.

Experience in solution selling managed services and consultative sales approach.

Proficiency in CRM software (e.g. Salesforce Microsoft Dynamics) and MS Office tools.

Strong negotiation and closing skills with the ability to drive profitable deals.

Excellent presentation and communication skills both written and verbal.

Proactive selfdriven and resultsoriented individual with the ability to work under pressure.

No

Fulltime