Customer Service Manager jobs in United States
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RC RAK, Al Wadi Spa Service Expert
Job summary
A leading hospitality company in Ras Al Khaimah seeks a Spa Specialist to enhance guest experiences through a range of Spa services. Candidates should have a high school diploma, and while no prior experience is required, professionalism and a commitment to guest satisfaction are essential. Responsibilities include managing reservations, promoting services, and ensuring a welcoming environment.
Qualifications
- Creating a safe workplace and following company policies.
- Managing reservation software effectively.
- Maintaining a professional appearance and communication.
Responsibilities
- Build memorable experiences with Spa services.
- Promote Spa services and manage reservations.
- Process payments and check in guests.
Education
Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail scheduling reservations and confirming appointments providing answers about services checking in guests or processing payments the Spa Specialist makes transactions feel like part of the experience.
No matter what position you are in there are a few things that are critical to success creating a safe workplace following company policies and procedures upholding quality standards and ensuring your uniform personal appearance and communications are professional. Spa Specialists will be on their feet and moving around (stand sit or walk for an extended time; moving over sloping uneven or slippery surfaces) managing reservation software (read and visually verify information) and taking a hands‑on approach to work (move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees including bending twisting pulling and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists to get it right for our guests and our business each and every time.
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non‑discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.